蚂蚁金服Ant International-Business Compliance Specialist for Global Marketing Review Centre (GMRC)-Alipay+ CHINA
任职要求
• Education: Bachelor’s degree in Law, Business, Compliance, Risk, Finance, or a related field. A master’s degree or relevant certification is a plus.
• Experience: At least 3-5 years of experience in compliance, legal, audit or regulatory roles, with a strong understanding of compliance requirements and best practices.
• Knowledge:-In-depth knowledge of relevant laws, regulations, and industry standards on payments, intellectual property or marketing-Familiarity with risk management and compliance frameworks.
• Skills:-Strong analytical and problem-solving skills.-Excellent communication and interpersonal skills.-Ability to interpret complex regulations and provide clear, practical advice.-Proficiency in using compliance management software and tools.
• Attributes:-High ethical standards and integrity.-Attention to detail and ability to manage multiple tasks and deadlines.-Proactive and resourceful in identifying and addressing compliance issues.
• Strong background in the payment industr…工作职责
Compliance Advisory Marketing Review: • Provide expert advice, review and approve online and offline Point of Sale Materials (POSMs), website content, social media posts, promotional articles, marketing campaigns and events to ensure compliance with relevant laws, regulations, industry standards, wide best practices. • Support the development and implementation of compliance strategies and frameworks to address legal and regulatory requirements for global marketing initiatives to promote the awareness, adoption, and utilization of Alipay+ wallets globally. • Support the planning and execution of multi-channel marketing campaigns, including digital marketing, social media, events, and partnerships. • Collaborate closely with cross-functional teams, including product, Business Development, and regional teams, to align marketing efforts with business goals. • Work with local partners, merchants, and influencers to create joint marketing initiatives that drive wallet adoption. Collaborate with local agencies or vendors to ensure the effective implementation of marketing campaigns and materials with Business where necessary. Risk Assessment and Management: • Conduct compliance risk assessments to identify potential risks and vulnerabilities within the organization for all marketing related activities. • Develop and implement risk mitigation plans and strategies to address identified compliance risks. Monitoring and Reporting: • Monitor changes in laws, regulations, industry standards and emerging market trends related to marketing and regulatory compliance. • Prepare and present compliance reports to senior management, highlighting key compliance issues and recommendations for action to mitigate legal and regulatory risks in global marketing initiatives. Training and Education: • Provide training and guidance to business development, marketing and other functional stakeholders on legal and compliance related guidelines and processes for the GMRC. • Support and contribute to the development and use of AI Reg Tech with clear accurate legal and regulatory guidance to streamline and improve processes to expedite the launch of marketing initiatives. Project Based: • To participate in Advisory Projects to ensure end to end engagement for Compliance advisory success • Projects may be in various areas of business e.g. Payments or Non Payments subject to Business needs Collaboration and Communication: • Collaborate with legal, risk management, and other departments to ensure a coordinated approach to compliance. • Communicate effectively with internal stakeholders to provide guidance and support on compliance matters. Documentation and Record Keeping: • Maintain accurate and up-to-date records of compliance activities, including advisory reports, training sessions, and risk assessments. • Ensure proper documentation of compliance decisions and actions taken.
Responsibilities: 1. Localize Global Campaigns & Maximize Market Impact - Transform global brand campaigns into culturally relevant local activations (e.g., extend content for Malaysian gamers' social media preference, festivals, and influencer communities). - Develop integrated marketing plans spanning digital (TikTok/ Facebook/ Instagram/ Youtube), events, and partnerships to amplify patch launches. 2. Cross-Functional Collaboration Hub - Execute downstream localization: Partner with HQ teams to implement general brand strategies while providing real-time local insights (e.g., compliance risks, cultural nuances). - Unlock local synergies: Lead collaboration with community, ops, and channel teams to leverage Malaysian influencers, media, and events – ensuring "one key action, multi-channel impact." 3. Data-Driven Optimization - Monitor campaign performance (ROI, CPM, engagement, conversion), conduct rapid test-learn-adapt cycles, and identify high-efficiency key actions (e.g., viral local content formats). 4. End-to-End Project Ownership - Own complex patch launch local campaigns and business metrics, manage vendor quality/cost, and mitigate risks.(e.g., PR crises triggered by cultural/religious sensitivities)
Here is the corrected and coherent version of the job description: About Us WorldFirst is a leading global payments platform dedicated to making international money transfer and commerce seamless and efficient for businesses worldwide. We leverage cutting-edge technology to break down financial borders and empower our customers to trade globally. The Role We are seeking a highly motivated and detail-oriented Business Growth and Operation Specialist to own and optimize the core user journey: account registration and onboarding for the WorldFirst platform. You will be the crucial bridge between our users, the product, and the business, ensuring that every new customer's first experience is smooth, successful, and sets the stage for long-term engagement. Your primary mission is to drive user acquisition and activation by making the sign-up process as efficient, clear, and user-friendly as possible, while ensuring compliance and security. Key Responsibilities 1. Onboarding Product Management & Optimization - Analyze user behavior data (funnel conversion, time-to-complete, drop-off rates) to identify key areas for improvement. - Collaborate with the Product team and UX/UI designers to propose, specify, and test new features and iterations to the onboarding process. - Collaborate with the Risk team to increase the success rate of account KYB verification, especially for the one-time success rate. - Collaborate with regional teams globally to incorporate region-specific needs. 2. Operational Excellence & User Support - Develop, maintain, and update help center articles, FAQs, and in-product guidance (tooltips, tutorials) for the registration process. - Serve as a subject matter expert for internal teams (Customer Support, Sales, Compliance) on onboarding-related queries and issues. - Monitor the onboarding funnel in real-time, proactively identifying and troubleshooting technical or usability issues that block users. - Manage and iterate on the user verification and KYC process, balancing user convenience with regulatory requirements. 3. Data Analysis & Reporting - Build and maintain dashboards to track key onboarding metrics (e.g., registration completion rate, verification success rate, time-to-first-transaction). - Generate regular reports on onboarding performance, providing actionable insights and recommendations to leadership and cross-functional partners. - Conduct A/B tests on UI copy, form fields, and process flow to optimize for conversion. 4. Cross-functional Collaboration - Work closely with the Compliance & Legal team to ensure the onboarding process adheres to all global and local regulations. - Partner with the Marketing team to ensure a seamless journey from ad click to fully onboarded user. - Liaise with Customer Support to understand common user issues and translate them into product improvements.
* Serve as a key member of the Industry value transformation team in helping to drive AWS marketing, sales, and technical strategy for the Healthcare & Life Science industry * Actively engage with industry alliances and/or goverment department like NMPA to understand, participate and influence AWS friendly policy in public cloud with supporting by government relationship and compliance team. Proactively explore and influence the guidance from government regulators to the related organization’s development priorities, scope the business cases dragged by the priorities for field sales to engage by project by account * Define main industry use cases, develop assets and solutions, finding strategic partners, assembling cross-functional engagement teams, and driving business and technical relationships with customers to create significant new line of business pipeline * Support and enable the AWS enterprise BD teams to more effectively drive their day-to-day interactions with key prospect. And Work closely with AWS Solutions Architects, AWS Partners and AWS Professional Services teams to develop and promote solutions for target use cases. And you will work closely with the AWS product and services teams to help evolve AWS offerings for more rapid enterprise adoption while addressing issues, concerns, and requests from the field. * Develop industry-specific messaging and collateral materials that effectively communicate the business value that AWS could bring to customers, and engage with marketing team to improve AWS Brand awareness in the industry. * Understand the unique business & technical requirements of healthcare & life science customers and work closely with the global HCLS teams and Pan-Amazon to guide the direction of our service offerings, and localize solution packages and sales tools. * Understand and exploit the use of Salesforce.com and other internal Amazon systems for campaign tracking and pipeline management.
* Serve as a key member of the Industry value transformation team in helping to drive AWS marketing, sales, and technical strategy for the Healthcare & Life Science industry Actively engage with industry alliances and/or goverment department like NMPA to understand, participate and influence AWS friendly policy in public cloud with supporting by government relationship and compliance team. Proactively explore and influence the guidance from government regulators to the related organization’s development priorities, scope the business cases dragged by the priorities for field sales to engage by project by account * Define main industry use cases, develop assets and solutions, finding strategic partners, assembling cross-functional engagement teams, and driving business and technical relationships with customers to create significant new line of business pipeline * Support and enable the AWS enterprise BD teams to more effectively drive their day-to-day interactions with key prospect. And Work closely with AWS Solutions Architects, AWS Partners and AWS Professional Services teams to develop and promote solutions for target use cases. And you will work closely with the AWS product and services teams to help evolve AWS offerings for more rapid enterprise adoption while addressing issues, concerns, and requests from the field. * Develop industry-specific messaging and collateral materials that effectively communicate the business value that AWS could bring to customers, and engage with marketing team to improve AWS Brand awareness in the industry. * Understand the unique business & technical requirements of healthcare & life science customers and work closely with the global HCLS teams and Pan-Amazon to guide the direction of our service offerings, and localize solution packages and sales tools. Understand and exploit the use of Salesforce.com and other internal Amazon systems for campaign tracking and pipeline management.