蚂蚁金服蚂蚁集团-AI Feedback Loop 工程师-杭州/上海

1. 建设高实时性的用户反馈数据流： 负责构建大规模，高并发的实时数据链路，处理海量用户交互日志。 负责对多模态的用户反馈信号进行全链路的清洗，归因与结构化处理，为模型迭代提供标准化的数据养料。 2. 打造自动化的大模型演进闭环 建设面向RLHF和DPO的数据工程体系，自动化构建高质量的偏好数据集，并制成模型的持续对齐与优化。 设计Bad Case自动发现与诊断机制，通过数据驱动的方式识别模型与知识短板，协同算法与知识工程团队形成质量提升的闭环，持续降低模型幻觉率。 3. 质量归因: 解决多轮交互场景下的归因难题：通过因果推断等技术手段，精准定位用户体验波动的核心因子，知道算法迭代方向。

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Key Responsibilities Onboarding and training: Guide new clients through setup, ensuring smooth adoption and confidence in using Evelab Insight tools. Relationship management: Build strong, long-term partnerships with clients, acting as their advocate within Evelab Insight. Pain Point Identification: Identify client pain points, design and develop tailored solutions that maximize efficiency and ROI. Solution optimization: Track client usage and outcomes, proactively addressing risks and surfacing insights. Upsell and expansion: Spot opportunities to introduce new features or services aligned with client goals. Cross-functional collaboration: Partner with Sales, Product, and Support teams to deliver seamless client experiences. Feedback loop: Capture client insights to inform product development and service improvements. Required

Are you a Creative Strategy and Development Strategist with deep background in motion graphics. Do you have a passion for developing and creating digital products? This is an excellent opportunity to showcase your skills. We are seeking an individual who embodies the qualities of a Digital Product Strategist, Senior Art Director, Motion Designer, and product-minded creator to join our team. Your responsibilities will span from developing motion graphics-inspired products to collaborating on research, aligning with stakeholders, and utilizing your design expertise to create innovative offerings for the market. High technical and creative abilities are essential for success in this role. Ability to work independently and with a team. A professional background in UX is necessary or this role and any experience with digital production development is a plus. You will wear many hats: Developing Strategic Roadmaps: Crafting comprehensive roadmaps for the creation, deployment, and lifecycle management of creative assets, ensuring they align with the company’s goals and market needs. Market and Trend Analysis: Conducting in-depth analysis of market trends, competitor strategies, and customer feedback to guide the strategic direction of creative asset development. Innovation Leadership: Leading the exploration and incorporation of innovative design trends and technologies into creative asset development to keep the company at the forefront of the industry. Cross-functional Collaboration: Working closely with marketing, product development, and design teams to ensure creative assets are effectively integrated into broader company initiatives. Target Audience Analysis: Identifying and understanding target audience segments to tailor creative assets that meet their preferences and needs. Asset Performance Analysis: Utilizing data analytics to assess the performance of creative assets, identifying areas for optimization to improve engagement and conversion rates. Feedback Integration: Implementing a feedback loop with users and internal teams to gather insights and continuously refine and improve creative assets. Emerging Technologies: Staying abreast of emerging technologies and design tools that can enhance the creation and distribution of creative assets. Software and Tools Evaluation: Recommending and implementing software solutions and tools that improve the efficiency and effectiveness of creative asset production.