美团HR Operations Professional 海外人力运营
任职要求
- Bachelor’s degree in Human Resources, Business Administration, or a related field; Master’s degree is a plus. - 5+ years of experience in HR operations, policy management, or process governance within an international organization. - Strong knowledge of HR policy frameworks, compliance, and global employment regulations. - Experience in developing and implementing HR SOPs and process documentation. - Proficiency in HR technology solutions and data-driven decision-making. - Excellent communication and stakeholder management skills.
工作职责
Lead the design, re-engineering, and standardization of end-to-end HR processes (e.g., onboarding, offboarding, benefits administration) to maximize efficiency, scalability, and compliance. Partner with senior HR leadership and legal counsel to mitigate risk and ensure policy consistency across all business units. Foster strong collaboration with cross-functional teams (IT, Finance, Legal) to ensure HR processes are seamlessly integrated and operationally sound. Establish and monitor key performance indicators (KPIs) and service level agreements (SLAs) to measure process effectiveness. Implement and manage a comprehensive quality audit framework to regularly assess the accuracy, efficiency, and compliance of all HR operational activities in the managing countries. Lead, mentor, and develop a high-performing team of HR Operations. Manage team workload, prioritize projects, and optimize resource allocation to meet departmental goals.
1、负责海外地区本地雇员及中国外派员工的人力运营工作，包括员工入职、离职、转正、调岗等流程管理，确保流程的高效执行； 2、参与人力运营方案、工作流程、服务标准等体系的制定，确保各项工作的合法合规、流程高效、员工体验良好，持续优化现有流程，提高运营效率; 3、收集并整理人力运营数据，分析运营效果，为管理层提供决策支持。通过数据分析，发现潜在问题，提出改进建议。 4、与海外各部门、中国总部以及外部合作伙伴保持密切沟通，确保人力运营工作的顺利推进。协调资源，解决跨部门合作中的问题和挑战。 OPS团队定位： 专注于海外地区人力运营，负责本地雇员及中国外派员工的高效流程管理、员工体验优化及合法合规执行。搭建人力运营方案、流程与服务标准，主导海外人力项目，为人力资源管理提供坚实支持。 Job Responsibilities: 1.Be responsible for the human resources operations of local employees in overseas regions and Chinese expatriate staff, including managing processes such as employee onboarding, offboarding, probation 2.completion, and job transfers, to ensure efficient execution of these procedures. 3.Participate in the formulation of human resources operation plans, workflows, service standards, and other systems to ensure the legality, compliance, efficiency of processes, and positive employee experiences. Continuously optimize existing processes to improve operational efficiency. 4.Collect and organize human resources operation data, analyze operational effectiveness, and provide decision support to management. Through data analysis, identify potential issues and propose improvement suggestions. 5.Maintain close communication with overseas departments, the Chinese headquarters, and external partners to ensure the smooth advancement of human resources operation work. Coordinate resources and resolve issues and challenges in cross-departmental collaboration. OPS Team Positioning: Focused on overseas human resources operations, responsible for managing the efficient processes, optimizing employee experiences, and ensuring legal compliance for both local employees and Chinese expatriate staff. Establishing human resources operation plans, workflows, and service standards, leading overseas human resources projects, and providing solid support for human resource management.
We help the world run betterAt SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. What we offer We help the world run better. Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned with our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your contributions, and various benefit options for you to choose from. Apply Now! The SAP Academy for Customer Success is a global development program designed for talent who are early in their career. Who You’ll Become The Account Executive's primary responsibilities include prospecting, qualifying, selling, and closing new business to existing and net new customers. The Account Executive empowers our customers to achieve their full potential by understanding their strategy, unique business goals, and desired outcomes, thereby driving cloud revenue growth through leading dedicated sales efforts to help customers solve their business challenges by positioning value through our solutions. What You’ll Do As an Account Executive within the SAP Academy for Customer Success, you will be responsible for the following: Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your sales team, that enhances your support in the role and is a critical customer-facing function within our Customer Success Board Area. Immerse yourself in multi-dimensional, experiential learning focusing on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process. Learn how to drive value across the customer lifecycle through solution adoption and ongoing renewals that foster account expansion. Receive onboarding in your local market with on-the-job training and mentoring by a Senior Account Executive in the field. You will be able to work both behind the scenes and directly with customers. The program will enrich your knowledge of SAP and the Customer Success board area and give you professional experience so that you can be ready to serve our customers. We offer full-time employment from day one with practical learning applications for your role. Upon successful completion of the program, you will move into a direct customer-facing sales role in your market and continue to receive mentoring and coaching support to accelerate your growth. Sales roles in scope: Account Executive (AE), Solution Sales Executive (SSE) SSE focus areas: SAP Finance & Spend Management (F&S) – Knowledge in key areas such as accounting, procurement, and supplier management, focused on boosting visibility, cutting costs, and improving efficiency. SAP SuccessFactors (Human Capital Management - HCM) - Knowledge in core HR and payroll, talent management, employee experience management, HR analytics, workforce planning, and sales performance management. SAP Supply Chain Management (SCM) - Knowledge in Supply Chain, Asset Management, Manufacturing, Logistics, or Product and Project lifecycle management. SAP Customer Experience (CX) - Knowledge of e-commerce, sales, customer service, and marketing processes. SAP Business Transformation Management (BTM) - Knowledge in Business Process Management/Business Process Automation applications. SAP Business Technology Platform (BTP) & SAP Business Data Cloud (BDC) - Knowledge in database and data management, analytics, application development and integration, intelligent technologies, and AI. Understanding of Integration, Application, Data, Infrastructure, and Security technology domains.
Ant International, to be the most innovative and trusted digital partner to bring inclusive growth to all. With headquarters in Singapore and main operations across Asia, Europe, the Middle East and Latin America, Ant International is a leading global digital payment, digitization and financial technology provider focused on enabling inclusive growth through continuous innovation and extensive collaboration. We are looking for a talent development senior specialist for our Global HR team. Your key responsibilities are 1. Understand the business and organization strategies, define the talent challenges and apply to talent program’s design. 2. Responsible for global talent programs design and delivery, such as global leadership develop, professional skills develop and others. Measure the effectiveness and optimize the program design. 3. Develop, cultivate and awards internal trainers. 4. Develop external talent agencies and co-create with agency on program and content design.
Be responsible for the landing of the overseas HRIS system (including Core HCM, Recruiting, Benefits, Absence, Talent, employee and manager self-service modules)： 1. Lead overseas HR business requirements research, work collaboratively with HR stakeholders to design and enhance HR processes; 2. Make project plans and create technical HR process designs, coordinate internal and external resources to solve problems encountered during project implementation; 3. Be responsible for system daily operation and enhancement requirements, and continuously improve user experience based on user feedback.