美团Keeta - Product Operations Strategy BP 产运战略BP(巴西)
任职要求
Job Requirements: 1、Experience in project management, product management, product operations, or business operations at an internet company or large multinational corporation, with deep expertise and insights in the field. 2、Strong cross-functional/cross-cultural communication skills. Excellent English proficiency (written and spoken); fluency in Portuguese is a plus (both languages are working requirements). 3、Willingness to travel internationally 1. 具备互联网公司或大型跨国企业项目管理、产品经理、产品运营或者业务运营经验,在专业领域具有深度认知和洞察; 2. 具备较强的跨职能团队/跨文化背景的沟通能力,具备出色的英语听说读写能力,英语、葡萄牙语可作为工作语言。 3. 能够接受跨国出差。 具备以下条件优先 Prior experience in product/operations roles at food delivery, e-commerce, mobility, or international internet companies is a plus. 有外卖/电商/出行业务或国际化互联网公司的产品岗或产运岗经验者优先。
工作职责
Job Responsibilities: 1、Act as the Business Partner (BP) for product teams, deeply involved in the entire process of product demand management, launch implementation, performance review, and feedback improvement. Deliver tailored product solutions to local business teams to drive business success. 2、Proactively identify opportunities and challenges for target business teams through market research, user studies, metric system development, and user feedback mechanisms. Drive closed-loop improvements between product and business teams to enhance user experience. 3、Facilitate effective cross-border (cross-time zone) communication and collaboration, building and maintaining long-term trusted relationships. Establish efficient workflows and coordination mechanisms. 1.作为境外业务产品团队国家BP角色,深度参与产品需求管理、上线导入、收益复盘、反馈改善等全过程,面向不同国家业务团队提供产品解决方案服务,助力业务成功。 2. 通过市场调研、用户调研、指标体系搭建、用户反馈机制建设等方式、主动积极发现所面向的业务团队潜在的机会和问题、推动产品和业务团队闭环改善,提升用户体验。 2. 有效的跨国(跨时区)的沟通合作,建立和保持长期的可信任关系,建立匹配的协作机制和流程。
1. 营销活动策略:基于当地用户洞察,节点/热点特征,挖掘外卖业务增长机会点,制定外卖C端平台营销活动策略与整合营销日历(月度),包含大促活动、节日营销、裂变活动、KOL联动等。 2. 营销活动运营:纵向包含营销活动主题创意、营销玩法设计、页面搭建执行、补贴供给招商策略牵引等;横向协同公共关系&品牌传播策略、商家供给策略、各部门补贴策略。为流量曝光、交易增长、补贴效率结果负责。 3. 本地化运营:结合当地文化热点、用户习惯及节日节点(如狂欢节、黑五),设计符合本地偏好的活动内容。 4. 挖掘营销增长机会点:在外卖消费场景和本地特色人群圈层中,联动KA、合作机构等各类资源,策划联合营销活动。 5. 数据复盘与迭代:监控活动数据,实时调整策略以提升参与率和转化率。针对活动效果,持续进行数据复盘,沉淀有效方法论。 6. 营销玩法创新:根据业务方向及重点策略,结合现有营销能力现状,能持续思考、优化产品能力,协同产品搭建与之匹配的完整产品功能,助力提升营销活动产出效率。探索适配本地市场的外卖营销创新玩法,协同产品,推动相关营销产品工具的功能更新与迭代。 7. 整合营销BP与协同: 以Business Partner身份,整合各部门平台营销活动需求,制定营销计划。 1. Marketing Campaign Strategy; Based on local user insights, key event/hotspot characteristics, identify growth opportunities for the food delivery business, and develop marketing campaign strategies and integrated marketing calendars (monthly) for the C-end platform. This includes major promotional events, holiday marketing, viral campaigns, KOL collaborations, etc. 2. Marketing Campaign Operations: Vertically, the role includes creative theme development, marketing playbook design, page setup execution, and subsidy supply and merchant strategy guidance. Horizontally, collaborate with branding strategies, merchant supply strategies, and department-specific subsidy strategies. Responsible for traffic exposure, transaction growth, and subsidy efficiency outcomes. 3. Localization Operations: Design activities tailored to local preferences, considering cultural hotspots, user habits, and holiday events (e.g., Carnival, Black Friday). 4. Identifying Marketing Growth Opportunities:In the context of food delivery consumption and local community segments, leverage resources from key accounts (KA), partners, and organizations to plan joint marketing activities. 5. Data Review and Iteration:Monitor campaign data, adjust strategies in real-time to improve participation and conversion rates. Continuously review campaign performance and refine methodologies. 6. Innovative Marketing Tactics:Based on business direction and key strategies, continuously optimize product capabilities. Collaborate with the product team to build matching features that improve marketing campaign output efficiency. Explore innovative food delivery marketing tactics suited for local markets, collaborate with the product team to drive functional updates and iterations of marketing tools. 7. Integrated Marketing BP & Collaboration:As a Business Partner, integrate marketing requirements from various departments, and develop marketing plans.
1.销售目标管理:对连锁品牌团队业务目标进行拆解,梳理并定义影响销售团队达成目标的关键销售指标,建立目标管理指标体系,通过高效的数据工具和组织机制管理连锁品牌团队日/周/月维度销售目标; 2.经营分析:基于行业、竞争和商家信息输入,洞察连锁品牌增长与竞争机会点; 3.销售策略拆解:通过经营分析及探查,识别业务增长机会,制定可行的销售策略及前线执行路径; 4.项目管理:以项目管理方式,保障业务关键目标及策略可有效落地执行,分析并敏捷判断连锁品牌团队目标达成的可行性及风险,充分调动策略、产品、运营团队资源,驱动连锁品牌团队达成业务目标。 What You'll Do: 1.Sales Target Management: Dissect the business objectives for chain brand teams, and identify key sales metrics impacting the achievement of these goals. Develop an objective management indicator system, leveraging efficient data tools and organizational mechanisms to manage franchise brand team sales targets on a daily, weekly, and monthly basis. 2.Operational Analysis: Utilize inputs from industry, competitive, and merchant information to gain insights into franchise brand growth and competitive opportunity points. 3.Sales Strategy Breakdown:Through operational analysis and exploration, identify business growth opportunities, and formulate feasible sales strategies and frontline execution paths. 4.Project Management: Employ project management methods to ensure effective execution of critical business objectives and strategies. Analyze and swiftly assess the feasibility and risks of chain brand team objectives, harnessing resources from strategies, products, and operation team to drive the achievement of business goals for chain brand teams.
1.销售目标管理:对SMB团队业务目标进行拆解,梳理并定义影响销售团队达成目标的关键销售指标,建立目标管理指标体系,通过高效的数据工具和组织机制管理SMB团队日/周/月维度销售目标; 2.经营分析:基于行业、竞争和商家信息输入,洞察SMB商家增长与竞争机会点; 3.制定销售策略:通过经营分析及探查,识别业务增长机会,制定销售策略及前线执行路径; 4.项目管理:以项目管理方式,保障业务关键目标及策略可有效落地执行,分析并敏捷判断SMB团队目标达成的可行性及风险,充分调动策略、产品、运营团队资源,驱动SMB团队达成业务目标。 Job Responsibilities - We'll trust you to: 1. Sales Target Management: Break down the SMB team's business objectives and identify key sales indicators that impact the team's ability to achieve these targets. Establish a target management system and utilize efficient data tools and organizational methods to manage the SMB team’s daily, weekly, and monthly sales goals. 2. Operational Analysis: Utilize inputs from industry, competitive, and merchant information to gain insights into franchise brand growth and competitive opportunity points. 3.Sales strategy development: Develop a sales strategy by identifying growth opportunities through analysis and prospecting, and create a clear execution path. 4. Project Management: Utilize project management to ensure the successful implementation of key business goals and strategies. Mobilize resources from the strategy, product, and operations teams to effectively support the SMB team in achieving its business goals.
1. Sales Target Management: Break down the sales team's business objectives and identify key sales indicators that impact the team's ability to achieve these targets. Establish a target management system and utilize efficient data tools and organizational methods to manage the sales team’s daily, weekly, and monthly sales goals. 2. Sales strategy development: Develop a sales strategy by identifying growth opportunities through analysis and prospecting, and create a clear execution path. 3. Project Management: By utilizing project management, ensure the successful implementation of key business goals and strategies. Analyze and assess the feasibility and risks associated with the sales team's objectives. Mobilize resources from the strategy, product, and operations teams to effectively support the sales team in achieving its business goals. 4. Efficiency Optimization: Understand the whole BD process and operation pain points of the sales team, promote the production and research team to build sales tools, establish a standardized operation process, and improve the team's efficiency. Promote the optimization of product capabilities on the merchant side to help merchants improve efficiency in online operations. 1. 销售目标管理:对销售团队业务目标进行拆解,梳理并定义影响销售团队达成目标的关键销售指标,建立目标管理指标体系,通过高效的数据工具和组织机制管理销售团队日/周/月维度销售目标。 2.制定销售策略:通过经营分析及探查,识别业务增长机会,制定销售策略及前线执行路径。 3.项目管理:以项目管理方式,保障业务关键目标及策略可有效落地执行,分析并敏捷判断销售团队目标达成的可行性及风险,充分调动策略、产品、OB团队资源,驱动销售团队达成业务目标。 4.效率优化:了解销售团队BD“找约谈签上运”全流程和作业痛点,推动产研团队搭建销售工具,建立标准化运营流程,提高团队运营效率。推动商家端产品能力优化,帮助商家线上运营提效。