美团Keeta-活动运营专家-Hong Kong
任职要求
1.有互联网相关行业背景,3年以上活动运营/用户运营/市场营销相关经验; 2.熟悉各类互联网营销活动策略及玩法; 3.具备较强的逻辑思维能力、框架思考能力,能够有条理地呈现工作产出; 4.具有团队合作意识,具备项目管理和风险把控能力,善于协同推进,可有效的进行跨部门沟通合作; 5.具备较强的数据分析能力,善于总结发现数据问题,有数据驱动的工作意识。 具备以下条件优先 1.英语或粤语可作为工作语言; 2.熟悉香港本地市场和用户。
工作职责
1.根据业务需求及运营方向,结合节日节气及本地营销热点,策划并落地香港地区的全年各类营销活动; 2.独立完成营销活动的方案策划、素材设计、供给招商与落地执行等全链路运营工作; 3.负责营销活动的效果跟踪和分析迭代,及时调整活动运营策略,保障核心指标达成; 4.探索适配本地市场的创新活动玩法,推动相关营销产品工具的功能更新与迭代; 5.高效协同市场、B端、配送、产品等部门,推进营销活动的效果增长与运营效率提升。
1.围绕香港用户侧业务目标,管理指标体系,建立并持续迭代周度、月度经营监控管理体系,推动目标达成; 2.针对重点业务难题通过数据分析、用户调研、市场研究等多种方式,开展专题研究,并产出策略建议; 3.协同运营团队针对日常用户侧补贴、活动、流量等运营策略进行专项分析、实验设计、效果评估,推进业务策略落地及优化; 4.管理与统筹团队内部各类数据产品需求,例如数据提取、看板搭建、标签挖掘,协同产研团队落实实施计划,把控上线风险。
营销活动策略制定与闭环落地 1. 负责端内活动场景策划(如秒杀频道、领券中心、大促会场),制定主题、目标、玩法策略; 2. 支持商家侧活动策略制定与效果监控,推动站内资源、商户资源与玩法工具高效联动; 3. 全流程负责活动的策划、执行、数据评估与优化 用户增长场景深挖与新增长点探索 1. 通过数据分析洞察细分人群、品类机会、订单场景,结合用户消费路径挖掘潜在增长空间; 2. 打造品类专场、场景型会场(如“夜宵场景”、“下午茶场景”等)以满足多样化消费需求,提升GTV与用户粘性。 营销工具创新与产品推动 1. 探索适配本地消费习惯的新型外卖玩法(如动态满返、分享立减、随机立省等); 2. 推动营销工具(如券包系统、秒杀引擎、权益中心等)在功能和体验上的持续优化; 3. 快速迭代、至少每周更新玩法机制或测试策略组合,结合数据反哺产品侧优化方向 Marketing Campaign Strategy and Full-Cycle Execution 1. Responsible for in-app campaign scenario planning (e.g., flash sale channel, coupon center, mega sale pages), including theme definition, goal setting, and mechanism design. 2. Support merchant-side campaign strategy development and performance monitoring, driving efficient synergy among platform resources, merchant participation, and promotional tools. 3. Own the end-to-end process of campaign planning, execution, performance evaluation, and optimization. User Growth Exploration and New Growth Opportunities 1. Identify segmented user groups, category opportunities, and order scenarios through data analysis; uncover potential growth opportunities along the user consumption journey. 2. Design category-focused and scenario-based campaign pages (e.g., “Late-night cravings,” “Afternoon tea moments”) to fulfill diverse consumer needs and improve GTV and user stickiness. Marketing Tool Innovation and Product Enhancement 1. Explore new food delivery mechanics tailored to local consumer behavior (e.g., dynamic cash back, instant sharing discounts, surprise savings). 2. Drive continuous improvement in marketing tools (e.g., coupon bundle systems, flash sale engines, perks centers) in terms of functionality and user experience. 3. Ensure rapid iteration—update gameplay mechanisms or test strategy combinations at least weekly—and use performance data to feed into product-side optimizations.
1.根据业务需求及运营方向,结合节日节气及本地营销热点,策划并落地全年各类营销活动; 2.独立完成营销活动的方案策划、素材设计、供给招商与落地执行等全链路运营工作; 3.负责营销活动的效果跟踪和分析迭代,及时调整活动运营策略,保障核心指标达成; 4.探索适配本地市场的创新活动玩法,推动相关营销产品工具的功能更新与迭代; 5.高效协同市场、B端、配送、产品等部门,推进营销活动的效果增长与运营效率提升。
1、Identify the key steps that affect the rider's experience during the fulfillment process, and design targeted activity tools. Coordinate with R&D to promote the launch of the activity products.识别骑手履约过程中,影响体验的关键环节,并设计对应活动工具,并联动产研推动活动产品上线; 2、Establish a scientific assessment capability, collaborate with frontline operation personnel to conduct evaluations of daily usage efficiency.建立科学的评估能力,联动前线运营人员,进行日常使用效率的评估; 3、Improve the intelligence level of tools to ensure usability and accuracy.提升工具的智能化程度,保证易用性和准确性; 4、Participate in controlling and optimizing activity costs, collaborating with other systems to empower each other.参与活动成本的控制和优化,联动其他体系,互相赋能;