美团Sales Tool Operation Manager
任职要求
1.具备英语读写能力，可以作为工作语言； 2.有3年以上产品经理/产品运营工作经验（之一即可）； 3.具备项目管理能力，能够自主设计工具与流程。 1.Proficient in English reading and writing (can be used as a working language). 2.3+ years of experience in Product Management or Product Operations (either role is acceptable). 3.Strong project management skills, with the ability to independently design tools and workflows. 具备以下条件优先 熟练掌握英语/葡萄牙语 Proficiency in English/Portuguese
工作职责
1.理解业务全链路，并通过调研/访谈、数据分析等方式，积极主动发现影响业务团队作业效率的卡点或体验问题，提供产品解决方案； 2.管理产品项目流程，协调销售、产品、技术团队和其他相关部门完成产品功能开发或优化，帮助更高效地达成业务目标； 3.开展产品功能培训和推广，制定全面的产品培训手册，协助销售团队掌握产品使用。 1.Understand the end-to-end business process, proactively identify bottlenecks or experience issues affecting the operational efficiency of business teams through research/interviews, data analysis, etc., and provide product solutions. 2.Manage the product project process, coordinate sales, product, technology teams, and other relevant departments to complete product feature development or optimization, and help achieve business goals more efficiently. 3.Conduct product feature training and promotion, develop comprehensive product training manuals, and assist the sales team in mastering product usage.
1.销售流程优化：熟悉SMB品牌团队BD“找约谈签上运”全流程和作业痛点，建立标准化运营流程，提高团队运营效率； 2.销售工具建设：识别制约销售人效提升的关键点，推动产研团队搭建销售工具并落地应用； 3.商家工具建设：识别商家需求和痛点，推动商家端产品能力优化，帮助商家线上运营提效； 4.项目管理：以项目管理方式，保障关键业务流程和产品能力可有效落地执行，充分调动策略、产品、OB团队资源，驱动SMB品牌团队达成业务目标。 Job Responsibilities - We'll trust you to: 1. Sales Process Optimization: Understand the whole BD process and operation pain points of the SMB team, promote the production and research team to build sales tools, establish a standardized operation process, and improve the team's operational efficiency. 2. Sales Tool Development: Identify key points that constrain sales productivity improvement, and drive the product and research teams to develop and implement sales tools. 3. Merchant Tool Development: Identify merchant needs and pain points, and promote optimization of merchant-side product capabilities to enhance online operational efficiency for merchants. 4. Project Management: Utilize project management to ensure the successful implementation of key business goals and strategies. Mobilize resources from the strategy, product, and operations teams to effectively support the SMB team in achieving its business goals.
1.销售流程优化：熟悉连锁品牌团队BD“找约谈签上运”全流程和作业痛点，建立标准化运营流程，提高团队运营效率； 2.销售工具建设：识别制约销售人效提升的关键点，推动产研团队搭建销售工具并落地应用； 3.商家工具建设：识别商家需求和痛点，推动商家端产品能力优化，帮助商家线上运营提效； 4.项目管理：以项目管理方式，保障关键业务流程和产品能力可有效落地执行，充分调动策略、产品、运营团队资源，驱动连锁品牌团队达成业务目标。 What You'll Do: 1.Sales Process Optimization: Familiarize with the entire "find-interview-sign-onboard-operate" process and operational pain points of the franchise brand team BD, and establish standardized operational processes to enhance team efficiency. 2.Sales Tool Development: Identify key points that constrain the improvement of sales productivity, and drive the product and research teams to build and implement sales tools. 3.Merchant Tool Development: Identify merchant needs and pain points, and promote optimization of merchant-side product capabilities to enhance online operational efficiency for merchants. 4.Project Management: Use project management methods to ensure effective execution of key business processes and product capabilities. Fully mobilize resources from strategy, product, and operation team to drive the franchise brand team in achieving business objectives.
Key Responsibilities include, but are not limited to: • Partner with the AGL Sales Managers in building the sales team level sales tactics, goals and mechanisms • Lead the Rhythm of Business for support sales team have a deep understanding of business metrics to provide recommendations and guidance to the managers • Develop a robust metrics to monitor the performance and execute on initiative to drive efficiency improvement • Assist Sales Managers in forecasting, pipeline management and reviews • Generate ad hoc and monthly recurring analyses for goal tracking and operational performance
Key Responsibilities include, but are not limited to: • Partner with the AGL Sales Managers in building the sales team level sales tactics, goals and mechanisms • Lead the Rhythm of Business for support sales team have a deep understanding of business metrics to provide recommendations and guidance to the managers • Develop a robust metrics to monitor the performance and execute on initiative to drive efficiency improvement • Assist Sales Managers in forecasting, pipeline management and reviews • Generate ad hoc and monthly recurring analyses for goal tracking and operational performance