美团API Onboarding Operation Analyst (Entry-Level/ Graduate)
任职要求
Job Requirements
1.Bachelor’s degree (Computer Science, Information Systems, E-commerce, or related fields preferred).
2.Basic understanding of API technologies and interest in B2B product operations.
3.Native in Portuguese, with working proficiency in English (able to read/write documentation and handle basic communication).
4.Strong documentation skills and attention to detail; proficiency in office Tools.
5.Proactive learner with good communication skills for cross-team collaboration.
1.本科及以上学历，计算机/信息管理/电子商务类相关专业优先；
2.对API技术有基本了解，愿意深耕B端产品运营方向；
3.葡萄牙语母语，同时具备英语基础工作能力（可完成英文文档读写及基础沟通）；
4.熟练使用MS基础工具，文档撰写清晰有条理；
5.主动性强，具备团队协作意识。
具备以下条件优先
Preferred Qualifications
Proficiency in both English and Portuguese is preferred.
熟练掌握英语和葡萄牙语者优先。工作职责
Job Responsibilities 1.Assist in onboarding external API service providers, ensuring smooth and compliant integration processes under guidance. 2.Support API product testing and documentation, helping identify improvement opportunities and contributing to basic feature iterations. 3.Collaborate with cross-functional teams (e.g., sales, tech) to facilitate communication and track project progress. 4.Help create and maintain product training materials, user guides, and internal knowledge base updates. 5.Learn industry-standard API products and operational best practices to grow expertise over time. 1.协助完成外部API服务商的接入支持，在指导下完成基础对接流程及文档整理； 2.参与API产品功能测试，记录问题并协助推进基础优化需求； 3.配合销售、技术团队完成日常跨部门协作与进度同步； 4.维护产品使用手册及内部知识库，协助制作培训材料； 5.学习行业通用API技术及运营方法，逐步提升专业能力。
1. Responsible for the daily operation of product tool systems, including financial reconciliation, API merchant onboarding, material management, and handling exceptions. 2. Responsible for collecting, analyzing, and reporting product operation data to provide data support for product optimization. 3. Participate in the formulation and execution of product operation strategies to drive the achievement of product operation goals. 4. Collaborate closely with the technical team to assist in resolving technical issues in product operations. 5. Participate in optimizing product user experience to enhance user satisfaction.
1.Drive API-based integration between local Brazilian chain brands and the platform, enabling seamless connectivity with merchant systems such as POS, ERP, and OMS. 2.Coordinate with product, engineering, and sales teams to design and implement digital solutions tailored to enterprise clients in the chain industry. 3.Manage technical onboarding and post-integration operations, ensuring smooth system performance and continuous optimization after go-live. 4.Oversee vendor and third-party service provider relationships, ensuring high-quality delivery and effective support throughout the API integration process. 5.Provide technical support for key accounts, working closely with strategic clients to ensure API stability, troubleshoot issues, and implement improvements.
1. You will be directly responsible for acquiring, managing and maintaining key Partner relationships with companies / financial institutions across Africa, South Asia, South America that are able to introduce clients to WorldFirst. 2. You will work closely with these partners to drive referrals into the WorldFirst business. These Partnerships may include Referral, Affiliate, or Enterprise type of relationships. 3. You will be required to connect, manage and maintain key Partner relationships with relevant business associations to promote WorldFirst brand awareness and make WorldFirst to be top of mind among associations’ members. 4. You will be required to handle API related integration projects with strategic partners that require seamless integration of their platforms with WorldFirst platform. 5. You'll need to be up-to-date with WorldFirst's latest products and services to proficiently promote these to our partners and their clients, representing WorldFirst with the utmost integrity. 6. You’ll be responsible for making regular contact with our partner network, providing feedback on any issues they face and delivering solutions to help them overcome their pain points. 7. You need to be comfortable representing WorldFirst in a wide variety of scenarios and locations across trade shows, partner webinars and marketing activities. 8. You need to work closely with Internal teams across multiple disciplines to ensure the smooth and successful on-boarding and activation of partners, including securing buy-in from senior stakeholders of an expanding portfolio of large-scale partnerships 9. You need to work in collaboration with our partners and internal teams to produce relevant marketing material, assess product solution requirements and on-site and remote partner training and support requirements
API获客-运营专家（B端运营*2、C端运营*2） 1）熟悉API形式的获客模式，了解信贷业务流程，可以独立承担渠道的拓展接入和后期的项目合作深度推进，把握合作节奏等关键要素； 2）具备较强的推动和协调能力，能整合内部资源，如风险、产品和研发团队，协调外部团队整体把控和管理项目落地； 3）进行数据观测与分析，能够及时发现问题并通过数据分析提出优化方案，推进各环节优化，确保项目健康向好运行； 4）注重市场调研分析，紧跟同行，能定期进行市场预测及情报分享，为公司决策提供依据，能提出渠道拓展、优化的合理建议。