美团Sales Product Operations Specialist
任职要求
1. Possess strong English listening, speaking, reading, and writing skills, capable of cross-border collaboration and communication; basic Arabic proficiency is preferred. 2. Demonstrate strong logical thinking skills, initiative, and a keen curiosity…
工作职责
1. Responsible for the daily operation of product tool systems, including financial reconciliation, API merchant onboarding, material management, and handling exceptions. 2. Responsible for collecting, analyzing, and reporting product operation data to provide data support for product optimization. 3. Participate in the formulation and execution of product operation strategies to drive the achievement of product operation goals. 4. Collaborate closely with the technical team to assist in resolving technical issues in product operations. 5. Participate in optimizing product user experience to enhance user satisfaction.
WorldFirst is part of Ant International, a fast-growing world leading Fintech company where you will learn about the most advanced payment & finance technology and have the opportunity to use technologies to help global consumers and merchants to explore the world more easily - Global SME merchant solution specialist to help drive SME business growth: we have a global telesales team who manages global small to medium sized clients (and we have on ground BD team to cover large sized clients), and the role we are hiring will work closely with global telesales team to understand client needs, draft solution requirements, work with product/ tech and other key functions to deliver solutions and draft GTM plan to launch solutions successfully - Global product content specialist to bridge product knowledge and compelling content creation: create product documentation, feature guides, and customer-facing materials aligned with product specifications, and support sales/marketing teams with product positioning content and competitive analysis
• Manage existing and forge new card acquiring license application project and prepare related BRD. • Work with cross-functional teams especially in product, operations and sales to launch and operationalize card payment, take responsibility for card payment TPV. • Contribute to developing Antom’s card payments strategy. • Practice the Ant culture within the team, and build and empower talents.
1. 负责外部API服务商接入平台，确保重要服务商接入效率和质量，并积极主动识别相关产品功能点的开发和迭代，保障API产品功满足业务发展目标需求； 2.管理API产品项目流程，建立销售、产品、技术团队等相关方的协作和沟通机制，精准把控各关键节点，推动项目实现业务预期并交付成果； 3. 开展产品功能培训和推广，制定全面的产品培训手册，协助团队掌握产品使用方法； 1.Responsible for the access of external API service providers, ensuring efficient and high-quality integration of key API providers, actively identifying the development and iteration of related product features, ensuring that the API product meets business development goals; 2.Manage the API product project workflow, establish collaboration and communication mechanisms among sales, product, tech teams, precisely control each key milestone, and drive the project to meet business expectations and deliver results; 3.Lead product feature training and promotion, develop a comprehensive product training guide, and support the team in mastering product usage.
1. Responsible for the iteration and optimization of internal sales/operations product tools, provide product solutions, and coordinate with the sales, product, technical teams, and other relevant departments to ensure successful product feature launches and implementations; 2. Manage the product project，co-operate with the various departments to promote the progress of the project, ensure that the production project meets the business expectations, and help the business objectives to be achieved more efficiently; 3. Conduct product feature training and promotion, develop comprehensive product training manuals, and assist the sales team in mastering product usage. 1. 负责内部销售/运营产品工具的迭代和优化，提供产品解决方案，协调销售、产品、技术团队和其他相关部门，确保产品功能的成功上线和实施； 2. 管理产品项目流程，与各部门资源合作推进项目进展，确保产研项目符合业务预期达成，帮助业务目标更高效实现； 3. 开展产品功能培训和推广，制定全面的产品培训手册，协助销售团队掌握产品使用方法。