钉钉Product Operation Specialist - DingTalk, Alibaba, Tokyo （日语优先）
任职要求
Job requirements:
1.Bachelor’s degree or higher; internship experience in internet/tech companies is a strong plus;
2.Exceptional logical thinking and structured problem-solving skills—able to abstract complex business scenarios into well-defined, data- or algorithm-friendly problems; solid systemic understanding of core internet operation metrics (e.g., funnel analysis, cohort retention, LTV/CAC);
3.Highly self-motivated, curious, and accountable; outstanding cross-functional communication and collaboration skills; proven ability to operate as a trusted bridge between engineering, product, and business teams—even under pressure;
4.Familiarity with mainstream Japanese consumer culture, aesth…工作职责
Job description: 1.Develop and support the execution of operation strategies aligned with the product lifecycle; 2.Deeply understand and uncover user needs and pain points—translate insights into actionable product evolution recommendations from both user and operational perspectives, driving continuous product optimization and innovation; 3.Monitor and analyze market trends, product metrics, and user behavior data to calibrate operational rhythm—effectively improving key outcomes including conversion rate, retention, and daily/monthly active users (DAU/MAU), in support of overall operational goals; 4.Localize and scale DingTalk’s product capabilities for overseas markets—providing deep, tailored operational support to enterprise customers in Japan and other regional markets. 1.製品のライフサイクルに応じた運営戦略の策定および実行支援。 2.ユーザーニーズを深く理解・分析。運営の視点から製品の進化プロセスを構想し、製品の最適化とイノベーションを牽引する。 3.マーケット・製品・ユーザーデータの継続的な分析を通じて運営リズムを管理。製品の転換率、リテンション率、アクティブ率を効果的に向上させ、運営目標の達成を支援する。 4.DingTalkのプロダクト能力を海外市場へ展開し、現地企業の業務を深くサポートする。 1. 根据产品生命周期制定运营策略并协助落地实施； 2. 深刻理解和挖掘用户需求和痛点，从用户及运营视角思考产品演进路径，驱动产品优化及创新； 3. 通过跟踪分析市场、产品、用户数据，控制运营节奏，有效提升产品转化、留存、活跃，协助达成运营目标； 4. 结合钉钉的产品能力推广至海外，深度服务当地企业业务。
1. 营销策划与执行：负责平台站内营销活动/大促的策略输出、创意策划和落地执行，包括但不限于节日节点。根据目标用户群体、营销主题与市场需求，设计站内+站外创意活动方案，提升平台新客获取和老客留存，推动平台交易增长。 2. 跨部门协调与合作：与市场、产品等团队紧密合作，组织跨部门会议，推动活动进展与关键节点的按时落地。 3. 数据分析与优化：跟踪活动的效果，分析流量、转化、补贴等数据，及时优化营销策略。基于数据结果提出优化方案，确保活动持续提升平台效益。 4. 活动Communication：设计传播策略和传播节奏，通过站内渠道和站外媒体推广活动内容，确保物料符合主题氛围并激发用户参与兴趣。 1. Marketing Planning & Execution: Responsible for the strategy, creative planning, and execution of on-platform marketing activities and major promotions, including but not limited to holiday campaigns. Design on-platform and off-platform creative activity plans based on target user groups, marketing themes, and market demand to enhance user acquisition, retention, and drive platform transaction growth. 2. Cross-Department Coordination & Collaboration: Work closely with teams such as Marketing, Product, and others. Organize cross-department meetings to drive the progress of activities and ensure key milestones are met on time. 3. Data Analysis & Optimization: Track and analyze the effectiveness of campaigns, including metrics such as traffic, conversion, and subsidies. Continuously optimize marketing strategies based on data insights and propose improvement plans to ensure sustained platform benefits. 4. Campaign Communication: Design communication strategies and timing for campaign promotion through on-platform channels and external media. Ensure that marketing materials align with the campaign theme and generate user interest and participation.
• Be a subject matter expert on databases, particularly on Relational Databases, able to discuss with customer on database modelling, migration, performance testing and day to day operations • Have wide ranging experience with open source and commercial databases such as MySQL, PostgreSQL, Oracle & SQL Server…etc • Be familiar with major cloud service providers in using it for deployment of workloads (AWS, Alicloud, GCP, Azure…etc) • Be a technical expert on all aspects of OceanBase (compatibility assessment, deployment, administration, development, migration…etc) • Facilitate introduction, discussion and demonstration of OceanBase’s technology, vision and value proposition either via individual or group sessions with customers • Engage and discover prospects’ pain points, business/technical challenges and identify how OceanBase can add value • Run Proof of Concept projects with customers to validate OceanBase’s capabilities Support post sale OceanBase implementation with OceanBase delivery team • Maintain deep understanding of competitive as well as complementary technologies and how to position OceanBase DB in relation to them • Provide guidance on how to resolve customer-specific technical challenges • Collaborate with Product Management, Engineering, and Marketing to continuously improve OceanBase product and position in the market
1、需求管理规范制定及落实 协同销售、产品、供应等各方诉求和流程，负责制定公司的需求管理规范，包括需求分类、提报频次与节奏、准确性指标、各方职责等；在日常工作中推动需求管理规范的落实和更新 2、需求对接及应答 对接销售线，构建销售PPL、大客户需求、紧急/突发需求的收集和输出机制；对接产品线，协同产品线按管理规范进行需求信息和诉求的输入，对产品线提货进行审核确认；编制需求FCST传递至下游部门，对销售线、产品线关于资源及供需相关问题，牵头各部门协商解决方案并应答 3、重点大客与项目管理 对接国际业务线，保障国际业务大客和重点项目的供需；为“销售/产品/供应”实际提货需求做好低成本计划储备 4、协同优化供需链路 基于需求信息，明确对交付SLA和供应LT的要求，管理对销售线、产品线的需求满足度及资源服务满足度，构建高效供需链路 Job Description: 1. Demand Management Standardization and Implementation Collaborate with sales, product, supply chain, and other stakeholders to establish the company's demand management standards, including demand classification, reporting frequency and pace, accuracy indicators, and responsibilities of all parties involved; Promote the implementation and updating of requirements management standards in daily work 2. Requirement docking and response Connect with sales , establish a collection and output mechanism for sales PPL, major customer needs, and emergency/sudden needs; Integrate product , collaborate with product to input demand information and appeals according to management standards, and review and confirm product line pick-up; Develop FCST requirements and communicate them to downstream departments. Lead the negotiation and response of various departments regarding resource and supply-demand related issues in the sales and product 3. Key clients and project management Connect with international business to ensure the supply and demand guarantee of international business clients and key projects; Prepare low-cost plan reserves for actual delivery needs of "sales/products/supply" 4. Collaborative optimization of supply and demand chain Based on demand information, clarify the requirements for delivery SLA and supply LT, manage the satisfaction of demand and resource services for sales and product , and build an efficient supply and demand chain
1.Partnership Management: Manage and maintain Trip.com’s relationships with OTA partners, Resellers and Metasearches. Optimize distirbution policies and strategy to enhance the sales goal of the company. 2.Business Negotiations: Lead the team handling business negotiations with OTA partners, Resellers and Metasearches including procurement, formulation of operational rules, implementation of cooperation plans, and maintaining customer relationships. Ensure team's KPI & OKR indicators proceed smoothly. 3.Cross-Department Collaboration: Assist the company's finance, product, technology, and service teams in streamlining processes with clients and facilitating communication. Ensure a full-cycle integration in product distribution, operational service system construction, and financial processes. 4.Data Analysis: Conduct in-depth analysis of operational data from partners on a regular basis. Provide accurate data support to the company and clients to help formulate and adjust operational strategies. 5.Performance Tracking and Strategy Adjustment: Monitor and review the effectiveness of partnerships, and adjust cooperation strategies in a timely manner to respond to market changes and customer needs.