OverviewLeads discussions with senior stakeholders and decision makers for high-value customers to identify, qualify, and accelerate sales opportunities. Leads collaborations with others on whitespace analysis and leverages expertise to identify and capitalize on business opportunities and market gaps within the assigned market domain, utilizing AI-driven market intelligence tools to assess trends and insights. Synthesizes evaluation of the solution area(s) and market to strategically align sales plays with complex customer priorities and outcomes, incorporating AI-driven predictive analytics to forecast future market needs. Leads partnerships with others cross-organizationally and guides the development of solutions to enable AI- and cloud-driven transformations for existing and new customers within the region, emphasizing the integration of cutting-edge AI technologies and cloud services. Leads sales pipeline reviews with internal senior stakeholders to drive forecasting accuracy and meeting sales targets, ensuring the use of AI-powered analytics and forecasting tools to enhance precision. Leads the sales strategy tailored to each customer's security priorities, showcasing Microsoft's dedication to secure, AI-powered transformation and addressing their specific needs within the customer success plan, fostering long-term partnerships through AI-driven insights. ResponsibilitiesCustomer EngagementLeads the sales strategy tailored to each customer's security priorities, showcasing Microsoft's dedication to secure, AI-powered transformation and addressing their specific needs within the customer success plan, fostering long-term partnerships through AI-driven insights. Leads partner teams and resources, and fosters lasting relationships that activate co-selling strategies and drive partner attach to each opportunity through every stage in the sales lifecycle. Leads partner organization connections (i.e. GPS) that lead to enduring relationships, shared gains, partner health and alignment with execution plans to accelerate customer value realization at scale.Assesses and qualifies sales opportunities following sales frameworks and guidelines, ensuring alignment with AI-enhanced sales methodologies and best practices. Leads strategy development for driving and closing complex, high-value opportunities. Partners across organizations (e.g., Account Team Unit [ATU], CSU, ISD, GPS) to drive deal orchestration and ensure seamless handoffs throughout the deal lifecycle. Advances best practices to gain customer trust, secure deals, and strategically mitigate risks to enhance sales activities across the market.Sales & Pipeline ManagementStrategically analyzes business and emerging opportunities to enhance the customer portfolio and drive customer innovation. Integrates technology (e.g., AI sales agents, automation, Power Platforms) to accelerate growth across assigned domain. Employs comprehensive analysis of propensity, renewal, consumption, and usage data to refine and execute sales strategy. Manages optimization of partners assigned to each account and/or opportunity to ensure seamless handoffs with other teams (e.g., Global Partner Solutions [GPS], Customer Success Unit [CSU], Industry Solutions Delivery [ISD], Partner) throughout the deal lifecycle.Leads sales pipeline reviews with internal senior stakeholders to drive forecasting accuracy and meeting sales targets, ensuring the use of AI-powered analytics and forecasting tools to enhance precision. Coaches others on and maintains sales and/or consumption pipeline hygiene to enable tracking to achieve assigned sales metrics using all available tools, resources, and processes Coaches others on and leads to achieve usage and/or consumption pipeline hygiene targets to actively monitor adoption trends, identify opportunities for intervention, enabling customers to realize the value of solutions purchased, drive expansion, and ensure healthier, more predictable renewals.Sales StrategyLeads discussions with senior stakeholders and decision makers for high-value customers to identify, qualify, and accelerate sales opportunities. Serves as a key point of contact for, and partners with internal senior stakeholders within and across organizations to strategically drive customer success. Proactively engages with account teams to align the customer's artificial intelligence (AI) transformation vision with their business priorities and success objectives. Ensures the integration of security principles in customer interactions, opportunity, and pursuits to maintain trust and compliance standards.Leads collaborations with others on whitespace analysis and leverages expertise to identify and capitalize on business opportunities and market gaps within the assigned market domain, utilizing AI-driven market intelligence tools to assess trends and insights. Integrates and translates market intelligence, trends, and insights to inform team strategy. Refines and evolves the established market analysis approach to ensure proactive alignment with strategic directives and emerging market trends.Synthesizes evaluation of the solution area(s) and market to strategically align sales plays with complex customer priorities and outcomes, incorporating AI-driven predictive analytics to forecast future market needs. Drives cross-functional collaboration to propose and prioritize solutions and strategies that drive customer business objectives. Proactively identifies and addresses gaps, setting the direction for market engagement and sales execution.Leads partnerships with others cross-organizationally and guides the development of solutions to enable AI- and cloud-driven transformations for existing and new customers within the region, emphasizing the integration of cutting-edge AI technologies and cloud services. Crafts and refines strategies and engages with customers to distinguish Microsoft’s offerings in the competitive landscape. Acts as a subject matter expert and trusted advisor for customers and drives the adoption of technologies and solutions that align and advance their strategic goals and drive digital transformation.

OverviewMicrosoft Azure Voice AI | Microsoft Foundry Agent PlatformJoin our innovative Azure Voice AI team, where we are building voice, avatar, and voice agent technologies as foundational capabilities of the Microsoft Foundry Agent Platform.Our mission is to empower every person and every organization on the planet with human‑like, diverse, and delightful AI voices, avatars, and voice‑first agents, enabling natural and effective interactions across devices, applications, and platforms.We are seeking passionate and talented engineers to join our growing team. In this role, you will work on core voice agent technologies, spanning system design, engineering, integration, and continuous refinement of speech, avatar, and agent components in production environments.You will collaborate closely with experts across AI, platform engineering, and product teams to deliver end‑to‑end voice agent solutions that scale across Microsoft products and partners. Responsibilities• Design and build voice and speech technologies (e.g., ASR, TTS, real‑time interaction pipelines) that power voice agents within the Microsoft Foundry Agent Platform • Implement and evolve voice agent capabilities, including real‑time speech processing, multimodal orchestration, and agent runtime integration • Develop and integrate talking avatar technologies, supporting both zero‑shot and customized experiences • Apply and adapt modern generative AI technologies (including diffusion and language modeling) where appropriate, with an emphasis on engineering robustness and system integration • Collaborate with cross‑functional teams to integrate voice agents, speech services, and avatar components into platforms, SDKs, and end‑to‑end applications • Continuously improve system latency, quality, scalability, and reliability in real‑world deployments • Stay current with industry and research advancements in voice AI, agentic systems, and generative technologies, and translate them into practical solutions • Contribute to engineering excellence through design reviews, code reviews, and shared best practices

OverviewOur purpose is to earn fans and drive growth by building emotional connections to delight and empower everyone. We engage with consumers globally throughout their shopping journeys, navigating both physical storefronts and digital visits across Partner Channels. Together with our ecosystem partners, we strategize and implement plans for customer engagement and economic growth. As a member of our team, you’ll be part of growing a multi-billion-dollar business, charting new areas of innovation, and impacting billions of lives around the world. You also will be a part of a culture centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In this role, you will manage business operations within a category or a subset of a category/region, serving as a subject matter expert on a line of business. Manages reporting and fiscal forecasting for top-line and bottom-line profit and loss for a line of business. Serves as the primary liaison between the category region teams and the business group. As a part of the rhythm of the business, develops go-to-market (GTM) strategy and key performance indicators (KPIs) to deliver upon the priorities and initiatives cascaded from Worldwide Category. Lands and supports execution of category plans and investments with internal and external partners. In collaboration with internal partners. Contributes to category performance through identifying areas to increase audience size or value obtained from the audience. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. ResponsibilitiesRESPONSIBILITIES This role will focus on Windows business. Business Operations In collaboration with internal partners (e.g., Finance, Marketing, MNA Accounts, Sales), defines what key performance indicators (KPIs) should be used to measure the success of the business. Demonstrates an advanced understanding of the qualitative and quantitative research methodologies used. Analyzes defined KPIs and scorecard metrics for a product or service area, and fosters alignment of investments and monitoring of growth opportunities across partners. Hypothesizes rationale for observed trends, and takes a deeper look to better understand the data. Identifies and leverages insights to actively impact marketing and business planning decision-making, as well as go-to-market (GTM) execution. Examines monthly performance, making insights based on data and recommendations for corrective actions and optimization. Serves as the primary liaison between the category region teams and the business group. May also liaise with financial, product marketing, global marketing and operations (M&O), and/or other sales organizations (e.g., One Commercial Partner [OCP], global sales marketing organization [GSMO]) as required. Supports and contributes to key decisions in the development of global priorities and initiatives, and disseminates global guidance and prioritizations within one or more categories. Champions the voice of the region to the business group, and collaborates with corporate sales, channel, and marketing teams to develop and implement plans. Coordinates on a regular cadence with the business group to consolidate information being reported from regions and gather cross-product insights to share feedback and make recommendations to the Business Group. Triages and guides in response to regional trends, concerns, and requests. May manage and/or support the category management community in the field using information sharing techniques. Lands and supports execution of category plans and investments with internal and external partners. Contributes to defining leading indicators for successful execution (e.g., launch, promotion). Leverages financial performance data and models to assess alignment with expected outcomes and recommend adjustments as needed. Collaborates and may lead cross-functional teams and optimizes energy/growth of team members to pursue optimal outcomes. Serves as a key stakeholder for channel sales teams and supports the development of partner materials. Contributes to engagements with the Worldwide Category team to support program and promotion execution (e.g., approvals). Leverages and disseminates global best practices as cascaded from the Worldwide Category team. As a part of the rhythm of the business, develops go-to-market (GTM) strategy and key performance indicators (KPIs) to deliver upon the priorities and initiatives cascaded from Worldwide Category. In partnership with key stakeholders (e.g., Sales, Marketing, Finance, Sales Excellence), defines product-specific channel execution plans. May partner with business operations, legal, and finance to develop incentive programs as needed. Leverages consistent engagement rhythm to support internal alignment (e.g., communications and knowledge-sharing). Produces a regular cadence of reports and rhythms as required to track overall performance and identify trends. Conducts plan reviews and leads review meetings as a part of the rhythm of business (ROB) cadence and provides data-driven insights on business and campaign performance for a product or service area to support the planning process. Begins to leverage feedback (e.g., voice of the customer [VOC] insights) to develop plans that maximize local performance. Business Steward Manages business operations within a category or a subset of a category/region, serving as a subject matter expert on a line of business (e.g., product/service knowledge to support partner and/or consumer needs), and may provide expertise on the broader category and industry. Manages category priorities and strategies in line with the One Microsoft approach within the region. Partners with sales to represent category strategy and/or drive outcomes with external partners (e.g., portfolio agenda, strategic agenda). Orchestrates across different lines of business and/or different sales organizations to enable impact and support execution of intelligent edge strategy. Reports data-driven insights from partners (e.g., voice of the customer [VOC] data) to the Category Management Lead, or directly to the Worldwide Category team, to support maximizing revenue. Manages reporting and fiscal forecasting for top-line and bottom-line profit and loss for a line of business. Manages budget and the reporting of budget, investments, allocation, and funds to key stakeholders and finance teams. Oversees supply forecast and inventory management (internal and/or partner inventory) as required. Ensures alignment with financial compliance requirements. Growth Opportunity Development Contributes to category performance through identifying areas to increase audience size or value obtained from the audience. Supports rhythm of business (ROB) processes (e.g., Finance, Sales, Product Marketing, Partner, Field) as required to foster insight generation and business planning. Leverages performance data (e.g., first-party, third-party, market trends) and voice of the customer [VOC] information to support creation and integration of new strategies within the line of business/product category, and recommends short/near-term growth opportunities. Supports the partner planning process by sharing knowledge of category plans.

OverviewJoin the Copilot Team and be at the forefront of AI-powered innovation. We are redefining the future of intelligent solutions, creating seamless connections across Windows, M365, and Azure. Our mission is to empower every person and organization on the planet to achieve more. We embrace a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Our values of respect, integrity, and accountability drive our inclusive culture where everyone can thrive. #CopilotTeam ResponsibilitiesKey Responsibilities  • As a key member of the Copilot Team, you will bring your unique perspectives and expertise to drive innovative features and deliver transformative AI-powered experiences: • This is an IC role with over 70% of your time dedicated to coding and engineering design. • Manage complex projects from conception to implementation, focusing on AI-driven user interfaces and performance-optimized applications. • Coordinate technical delivery through sprints, fostering collaboration throughout the project lifecycle. • Collaborate across geographies and time zones to establish best practices and develop automated processes that mitigate development risks.Investigate and debug complex performance issues in applications, ensuring optimal user experience and system efficiency. • Design and implement performance testing strategies to proactively address bottlenecks.Work closely with Product Designers, Product Managers, and Engineers to deliver AI-enhanced products that delight users. • Drive team-wide investments in infrastructure and foundational systems to support long-term technical roadmaps.Solve technical challenges to deliver outstanding outcomes for customers and the business. Interpersonal Skills • Ability to lead and inspire a team, fostering a positive and productive work environment. • A growth mindset, embracing challenges, learning from setbacks, and openness to feedback. • Exceptional communication skills, able to articulate complex technical concepts to varied audiences. • Confident in expressing ideas to diverse stakeholders with differing perspectives and challenges. • A strong sense of ownership and accountability, capable of managing stakeholder expectations and meeting deadlines. • Self-motivated and driven to collaborate across teams and organizations for collective success.

OverviewThe Account Executive (AE) is responsible for driving Microsoft’s business growth and customer success across strategic automotive accounts. This role owns the end-to-end customer relationship, business strategy, and commercial outcomes for assigned customers, helping them accelerate digital transformation through Microsoft Cloud, AI, Data, Security, and Industry solutions. The AE acts as a trusted advisor to senior business and technology leaders, orchestrating Microsoft resources, partners, and stakeholders to identify opportunities, develop account strategies, and deliver measurable business outcomes. The role requires strong industry expertise, executive engagement capability, strategic thinking, and a proven ability to lead complex enterprise sales motions. ResponsibilitiesJob ResponsibilitiesCustomer Strategy and Executive Engagement• Develop and execute customer-centric account strategies aligned with business priorities and transformation objectives. • Build and maintain trusted relationships with executive stakeholders, business decision makers, and technology leaders. • Lead customer planning activities and business reviews to ensure alignment between customer objectives and Microsoft solutions. • Leverage industry insights to identify strategic opportunities and position Microsoft as a long-term transformation partner. Revenue Growth and Business Development• Drive growth across Azure, AI, Data, Security, and Microsoft Cloud portfolios. • Identify, qualify, and develop new business opportunities while expanding existing customer investments. • Build and manage a healthy sales pipeline and deliver against revenue and consumption targets. • Lead strategic cloud consumption and enterprise agreement opportunities, including large-scale commercial negotiations and long-term commitment programs.  Opportunity and Deal Leadership• Orchestrate cross-functional teams including Solution Specialists, ATS, CSAM, Services, Engineering, and Partners throughout the sales lifecycle. • Develop compelling business value propositions and executive presentations that align technology investments with customer outcomes. • Drive competitive differentiation, manage stakeholder alignment, and lead complex deal execution from opportunity creation through closure. • Ensure customer success plans and consumption plans support overall account strategy and business objectives.  Customer Success and Long-term Value Realization• Champion customer success by ensuring adoption and realization of business value from Microsoft solutions. • Proactively identify expansion and innovation opportunities. • Support executive escalations and critical customer situations while maintaining strong customer trust and advocacy. • Partner with customer and Microsoft teams to continuously improve business outcomes and strategic alignment.

OverviewThe M365 Category Lead for China is responsible for owning and driving end-to-end category strategy, execution, and performance for Microsoft 365 across the China market. This role serves as the category authority and business owner, managing category operations, shaping go-to-market strategy, and delivering business outcomes across a complex, multi-channel ecosystem including Managed Retail, OEM/OPI, and Direct Store. The candidate should bring strong entrepreneurial spirit, ownership mindset, and the ability to identify opportunities, move with agility, and turn ideas into scalable business impact. ResponsibilitiesCategory Strategy & Business Ownership • Own and manage end-to-end category performance, including revenue, gross adds. • Define category strategy leveraging local market trends, customer insights, and competitive dynamics • Manage category priorities aligned with global direction and tailor for China execution • Identify growth opportunities and develop business cases Channel Strategy & Route-to-Market Leadership • Formulate and lead channel strategy across Managed Retail, OEM/OPI, Direct Store, e-commerce, offline retail, distribution, membership and APR-driven ecosystems • Define execution plans in partnership with Sales, Marketing, and Finance • Optimize route-to-market to maximize reach, conversion, and lifetime value • Manage channel execution priorities across Managed Retail, OEM/OPI, and Direct Store to drive consistent performance, partner accountability, and route-to-market effectiveness Assortment, SKU Strategy & Offer Design • Lead SKU chess boarding and assortment planning across channels • Define pricing, packaging, and positioning strategies • Design programs, promotions, and commercial offers • Align assortment strategy with channel economics Go-to-Market Execution & Partner Orchestration • Execute category plans and investments with partners • Act as primary orchestrator across partner ecosystem • Drive partner readiness and sales enablement • Support sales motions and value articulation Business Planning, P&L Management & Forecasting • Own topline and bottom-line P&L • Manage budgets, investments, and ROI optimization • Drive forecast accuracy and planning discipline • Oversee supply forecasting and inventory where applicable Insights, Analytics & KPI Management • Define, track, and manage KPI scorecards across revenue, gross adds, attach rate, activation rate, renewal rate, cloud mix, and AR on-rate • Leverage data, trends, and VOC insights to drive decisions • Test hypotheses and optimize performance • Provide structured insights for planning Cross-Functional Leadership & Rhythm of Business • Lead Rhythm of Business including forecasting and executive reviews • Drive alignment across Sales, Marketing, Finance, and WW Category • Influence senior stakeholders and decision-making Global Alignment & Market Representation • Act as voice of China market • Adapt global strategies for local execution • Contribute to WW Category planning

OverviewEngages in conversations with customers aligned to the DN industry to introduce how other workloads could enable digital transformation areas that is aligned with the customer's industry and turns opportunities into deals. Contributes to the development of solutions in collaboration with internal teams, partners, and services. Contributes input on strategies to drive and close prioritized opportunities. Leads conversations and sets up events within Microsoft. Collaborates with the v-team to analyze competitor products, solutions, and/or services and implements strategies to position Microsoft against competitors in customer communication. Reviews feedback report and coaches others on ensuring customer satisfaction and decreasing dissatisfaction by establishing recovery action plans to improve clients' overall experience. Manages the end-to-end business of the assigned territory. Conducts forecasting for accounts and develops a portfolio and territory plan to drive intentional selling aligned with strategic priorities. ResponsibilitiesScaling and Collaboration Applies the orchestration model to leverage and expand relationships with internal stakeholders and partners (e.g., Enterprise Operating Unit). Navigates the MSFT organization to bring the best impact to the customer. Collaborates with One Commercial Partner (OCP) and with a network of partners to cross-sell and up-sell. Identifies new partners by researching and discussing with partners on customer scenarios. Develops joint proposal with partners. Contributes to developing partner strategies to address gaps in partner capabilities. Sales Execution Identifies customer business needs and technology readiness. Contributes to the development of solutions in collaboration with internal teams, partners, and services. Proposes prioritized solutions that align with customers' needs. Articulates the business value of proposed solutions. Collaborates with team members to discover new opportunities. Drives incremental revenue growth through personal campaigns (e.g., portfolio analysis) or internal sources (e.g., Marketing). Collaborates with account teams, partners, or services to track and qualify new opportunities. Collaborates with other teams (e.g., account teams) and services to build pipeline. Interfaces with customers and builds relationships via social selling. Applies Microsoft's sales process (MSP) to determine the quality of the opportunity and whether to proceed. Implements strategies to accelerate the closing of deals. Contributes input on strategies to drive and close prioritized opportunities. Coaches less experienced team members in deal plan execution. Implements close plans (e.g., how to map timeline, engage the customer, get customer buy-in and commitment) to de-risk and drive predictable deal closure. Proactively builds external stakeholders' mapping. Collaborates with account teams (e.g., Account Executives) to identify and engage senior business subject matter decision makers at the customer's/partner's business. Identifies opportunities to drive consumption and grow business with existing customers by initiating conversations, providing demos or quotes, and collaborating with partners or internal teams (e.g., Technical Sales Professionals, Global Black Belts. For licensing transactions and project engagements, ensures rapid and robust deployment plan at point of sale that is validated by services and partners. Engages in conversations with customers aligned to their industry to introduce how other workloads could enable digital transformation areas that is aligned with the customer's industry and turns opportunities into deals. Initiates conversations with customers on digital transformation in one or more solution areas, in collaboration with partners and services. Creates guiding examples of digital transformation through seminars, workshops, webinars, and direct engagement. Sales Excellence Engages with internal and external stakeholders on business planning, Rhythm of Business (ROB) meetings to review and plan for accounts in the assigned territory. Collaborates with partners and resources and leverages customer insights or industry knowledge. Contributes to exploring business and emerging opportunities to optimize the portfolio and support customer innovation. Collaborates with extended sales team, partners, and marketing to conduct business analysis (e.g., whitespace analysis, identify industry trends) to pursue high-potential customers and develop a target list of potential business. Manages the end-to-end business of the assigned territory. Conducts forecasting for accounts and develops a portfolio and territory plan to drive intentional selling aligned with strategic priorities. Reviews feedback report and coaches others on ensuring customer/partner satisfaction and decreasing dissatisfaction by establishing recovery action plans to improve clients' overall experience. Manages and/or orchestrates sales and delivery success through the account team and pursuit team. Completes required training and obtains relevant product and role certifications aligned to the role and workload/industry. Technical Expertise Initiates conversations with prospective customers/partners at events to expand external network. Acts as a subject matter expert in one or more solution area(s). Leads conversations and sets up events within Microsoft. Mentors others and develops strategies for best practice sharing across subsidiaries. Contributes ideas that can be instituted across Microsoft. Collaborates with the 'compete' global black belts (GBB) to analyze competitor products, solutions, and/or services and implements strategies to position Microsoft against competitors in customer communication. Proactively provides analysis of the competitive landscape in supported solution area. Evaluates opportunities and makes recommendations on pursuit or withdrawal. Holistic value of MSFT platform versus single-point solution that positions MSFT favorably against competitors.

OverviewOur purpose is to empower organizations to transform the way they work by harnessing the full potential of artificial intelligence. We guide customers through the evolving digital landscape, enabling them to unlock new opportunities, enhance productivity, and deliver exceptional employee and customer experiences. By integrating advanced AI capabilities across devices, cloud platforms, and everyday business applications, we help organizations realize seamless, innovative, and secure solutions that drive sustained growth and success in the AI era. In the AI Business Solutions (ABS) Solution Engineer team, we are looking for passionate, experienced, and credible leaders who will follow the model | coach | care approach to developing and winning team sales strategy that will deliver on the ABS Solution Area goals. Microsoft Solution Engineers Managers build, develop and lead teams of Solution Engineers to identify and win over the technical decision maker in the Business and IT department of our Enterprise Customers. You and your team will drive technical decisions at the customer that helps them achieve Business value with the Microsoft Platform, and thereby secure long-term sustainable growth for Microsoft. As a Solution Engineers Manager, you will be a key leader to helping customers embrace and succeed through AI Transformation. Responsibilities• You will be responsible for People Management by delivering success through empowerment and accountability by modeling, coaching, and caring.  • You will enable and empower the team to influence customer decisions and ensure technical wins by streamlining processes and managing the flow of wins, leveraging deep knowledge of processes, aligning goals across solution areas and facilitates cross-selling with various workloads. • You will orchestrate team resources and coaches team to maximize impact of customer engagements and drive mid-to long-term strategy through cross-workload capacity planning, prioritization, and utilization of resources. You will proactively plan team resources and influences future blueprints. • You will maximize area-level capacity and capabilities of scaling through partners by coaching the team to grow partner network, identifying gaps and promoting Microsoft within the Microsoft ecosystem (e.g., account teams). You will raise escalations or alleviate blockers through collaboration with manager-level counterparts in cross-functional groups. • You will build compete strategy, coach, and provide support to internal teams and work with local marketing teams to shape corporate domain messages. • You will oversee coach team in guiding customers through AI transformation solutions and applying advanced sales methodologies, while envisioning new and innovative solutions that use Microsoft technology to meet customer needs and identifying new technical and business trends/needs serving as the voice of the customer (VOC) to Microsoft. • You will enable and empower  team to develop technical expertise and act as a technical thought leader by sharing best practices.