老虎国际Investment Representative

• Build and Grow Client Relationships: Actively source and manage a portfolio of new and existing clients, providing expert insights on securities, futures, and other financial instruments. • Execute Trades: Leverage on Tiger Brokers’ powerful trading app and platform, execute and manage orders, ensuring accuracy, speed, and adherence to risk management protocols. • Market Analysis: Stay on top of global financial markets, providing clients with timely insights, market trends, and investment opportunities. • Develop Customized Strategies: Create tailored trading strategies and solutions based on clients’ financial goals, risk appetite, and market conditions. • Regulatory Compliance: Maintain the highest ethical standards, ensuring compliance with MAS regulations, and company policies, and managing risks effectively.

- Recommend, review and approve trading limits of clients and Investment Representatives (IRs) - Monitor trading exposure of clients and Investment Representatives. - Follow-up on accounts with overdue contra losses including liaising with external legal counsel on legal proceedings against clients and Investment Representatives. - Review and approve trade amendments. - Prepare management reports for daily reporting and monthly reports for Committee meetings. - Perform periodic review of instruments and annual review of accounts. - Assist in system and project streamlining/enhancement initiatives to improve risk monitoring and operational efficiency. - Maintain and update internal credit risk policies/framework to ensure they remain effective and aligned with business and regulatory developments. - Perform other administrative duties and support management projects as assigned. - Ensure compliance with industry regulatory requirements, internal policies/framework and risk management guidelines. - Escalate issues that are of major concern to the Head of Credit Risk

Job Description 1. Customer Inquiries & Support - Respond to inbound calls, online chats, and emails from international clients, providing professional responses, follow-ups, and callbacks to foster robust customer relationships. 2. Customer Relationship Management - Develop and maintain relationships with overseas clients by identifying their needs, providing timely feedback, and driving process improvements. - Address customer complaints, collaborate with internal teams to resolve issues, and enhance overall customer satisfaction. 3. Customer Education & Retention - Deliver basic investment knowledge to designated client groups. - Conduct regular follow-ups to enhance customer retention, engagement, and satisfaction.

We are seeking a highly driven Assistant to join our Ant Group Admin team. The individual will be based in Hangzhou. Key Responsibilities: • Independently provide high-quality support that anticipates the needs of the executive/Partner of Ant Group. • Assume full ownership and maintenance of executive calendar - scheduling, confirming, and negotiating for meeting place and relevant attendees and using good judgment and tact in offering solutions to complex scheduling and meeting planning as needed • Proactively manage communication (Dingtalk messages, emails, phone calls, necessary follow-up); respond to inquiries from the corporate office, global sites, and internal/external stakeholders over multiple time zones • Track and drive completion of key deliverables, proactively following up on outstanding items inside and outside the team • Provide innovative, creative and time-tested methods and procedures for fostering continuing improvement to practices or processes within the team • Work with different parities to hold corporate and department level events • Prepare and coordinate complex and multi-stop travels, including accommodations, transportation, passport/visa requirements etc. • Provide other general administrative support, including budget management, purchasing, document filing, supplier management etc. • Uphold the strictest confidentiality on information gleamed as part of responsibilities. Handle highly confidential information and documents with discretion and confidentiality