老虎国际Investment Representative

- Recommend, review and approve trading limits of clients and Investment Representatives (IRs) - Monitor trading exposure of clients and Investment Representatives. - Follow-up on accounts with overdue contra losses including liaising with external legal counsel on legal proceedings against clients and Investment Representatives. - Review and approve trade amendments. - Prepare management reports for daily reporting and monthly reports for Committee meetings. - Perform periodic review of instruments and annual review of accounts. - Assist in system and project streamlining/enhancement initiatives to improve risk monitoring and operational efficiency. - Maintain and update internal credit risk policies/framework to ensure they remain effective and aligned with business and regulatory developments. - Perform other administrative duties and support management projects as assigned. - Ensure compliance with industry regulatory requirements, internal policies/framework and risk management guidelines. - Escalate issues that are of major concern to the Head of Credit Risk

Job Description 1. Customer Inquiries & Support - Respond to inbound calls, online chats, and emails from international clients, providing professional responses, follow-ups, and callbacks to foster robust customer relationships. 2. Customer Relationship Management - Develop and maintain relationships with overseas clients by identifying their needs, providing timely feedback, and driving process improvements. - Address customer complaints, collaborate with internal teams to resolve issues, and enhance overall customer satisfaction. 3. Customer Education & Retention - Deliver basic investment knowledge to designated client groups. - Conduct regular follow-ups to enhance customer retention, engagement, and satisfaction.

We are seeking a highly driven Assistant to join our Ant Group Admin team. The individual will be based in Hangzhou. Key Responsibilities: • Independently provide high-quality support that anticipates the needs of the executive/Partner of Ant Group. • Assume full ownership and maintenance of executive calendar - scheduling, confirming, and negotiating for meeting place and relevant attendees and using good judgment and tact in offering solutions to complex scheduling and meeting planning as needed • Proactively manage communication (Dingtalk messages, emails, phone calls, necessary follow-up); respond to inquiries from the corporate office, global sites, and internal/external stakeholders over multiple time zones • Track and drive completion of key deliverables, proactively following up on outstanding items inside and outside the team • Provide innovative, creative and time-tested methods and procedures for fostering continuing improvement to practices or processes within the team • Work with different parities to hold corporate and department level events • Prepare and coordinate complex and multi-stop travels, including accommodations, transportation, passport/visa requirements etc. • Provide other general administrative support, including budget management, purchasing, document filing, supplier management etc. • Uphold the strictest confidentiality on information gleamed as part of responsibilities. Handle highly confidential information and documents with discretion and confidentiality

Join a dynamic team of designers, content strategists, and user researchers working on Alibaba’s global B2B e-commerce platform, Alibaba.com. We collaborate closely with product and business teams to create a top-tier online marketplace for businesses in regions like North America, Europe, and Southeast Asia. Alibaba.com is the original business of Alibaba Group, launched in 1999, and we’re focused on continuously improving it to better serve our global customers.  As a Senior UX Researcher, you will be responsible for creating, driving, and implementing research plans to discover actionable insights for creating the user experience for web-based applications and mobile devices. You will deliver the right user insights at the right time, helping project team to create digital products that are good for users and good for business. You will use your deep understanding of the methods and best practices of user research to experiment with mixed methods research to generate unique user insights and drive product innovation. You will mentor junior team mates to deliver high-quality outputs while working effectively on managing stakeholders, overlapping projects, and competing priorities. Responsibilities: • Drive ideas to improve products and services through research-driven insights and recommendations. • Independently design and execute research studies with effective research methods (e.g., desk research, interviews, focus groups, usability testing, surveys, competitive analysis, etc.), representative participant profiles, and efficient recruiting strategies. • Proactively review and perform data analysis to extract insights and actionable recommendations from qualitative or quantitative data, and collaborate with teams to translate insights into product and business impact. • Present your work at research critique sessions to collect constructive feedback from the team and leadership. • Collaborate with designers, engineers, and product managers throughout the research, design, and product development processes. • Organize post-mortem reviews of your projects with collaborating teams, reflect on outcomes, and proactively suggest improvements. • Through knowledge sharing, leading by example, and constant learning, contribute to the team’s professional growth and development. • Constantly learn and implement AI in the workflow to enhance research efficiency, and proactively identify and suggest new tools for the team. • Effectively identify and implement new ways to conduct research, grow the team’s influence, and create impact.