滴滴Business Intelligence Manager(JR2026011300B)

1. Team Leadership and Management: · Lead and manage the market analysis team, ensuring alignment with global business objectives. · Mentor, develop, and hire team members. · Coordinate with Regional BAs to ensure seamless communication and collaboration. 2. Regional Market Growth Strategy: · Collaborate with regional teams to design and implement sustainable growth strategies that align with global business objectives. · Analyze regional market trends and competitive landscapes to identify growth opportunities and potential challenges. · Provide strategic recommendations to enhance regional market presence and optimize resource allocation. 3. Strategic Data Analysis and Reporting: · Oversee the gathering, analysis, and interpretation of complex data sets, including market trends, supply chain resources, traffic and conversion, user behavior, user profiles, etc. · Develop comprehensive reports that provide actionable insights to support market growth strategies and enhance business processes. · Support overseas regional operation teams with ad-hoc data requests and projects, ensuring timely and accurate delivery. 4. Performance Monitoring and Improvement: · Routinely monitor and evaluate key performance indicators (KPIs) and other metrics to ensure alignment with business goals. · Identify bottlenecks and inefficiencies within existing processes and propose improvements. · Develop and implement standard operating procedures (SOPs) to streamline workflows between business analysts and cross-functional teams. 5. Stakeholder Communication and Collaboration: · Effectively communicate findings and strategic recommendations to regional market directors, managers, business analysts, and other stakeholders. · Foster strong relationships with HQ and regional teams to facilitate data sharing and feedback collection. 6. Training and Development: · Collaborate with the HQ BI team to design and conduct onboarding training for new regional business analysts. · Organize and host regular cross-regional business analysts' communication meetings to promote knowledge sharing and best practices. 7. Documentation and Process Management: · Maintain detailed documentation of analyses, reports, and process improvements. · Ensure that all documentation is up-to-date and accessible to relevant stakeholders.

The Role We are seeking a highly skilled and experienced Senior Operation Manager to join the Operations Team for the International Hotel Business. The successful candidate will work closely with the regional leaders to define and implement operational innovations, business intelligence solutions, and projects to locate and solve complex problems and drive operational excellence for the chain business. This role requires strong strategic thinking, data sensitivity, business acumen, and exceptional planning & resource allocation mindset.   Work closely with the leadership team to identify and develop strategic initiatives/key business decisions to improve business performance.Organize internal and external data, perform in-depth data analysis, transform sophisticated data into pragmatic and usable insights on business challenges, trends and growth opportunities.Data, tools and operations support to the global business development team on KPI metrics, business objectives, and different projects.Ensure constant communication and collaboration with cross-functional stakeholders to optimize process and improve operational efficiencies.Consolidate and allocate resources properly, prioritize operational team's daily task, monitor results and track progress.Track and manage the projects progress, audit critical metrics, and collaborate with relevant regional team to optimize the business development approach.Manage ad-hoc projects as main contact person, develop comprehensive projects plans, timelines, track and drive the progress to enhance business results.Other operational support as assigned 

TEAM, ROLE INTRODUCTION: The Strategy, Performance Management & Intelligence (S&PMI) team is in charge of managing the Key Performance Indicators (KPI) covering service performance, contract compliance, network and operation compliance and market intelligence. We also collaborate with other functions in Platform Logistics to ensure the suitability, compliance of these KPIs. The successful candidate will be responsible for building up systematic performance management, market intelligence visibility and any strategic projects in order to steer the performance following the regional strategy direction. DUTIES & RESPONSIBILITIES 1. Strategic Performance Management & Planning ● Execute a comprehensive performance management strategy aligned with organizational goals. ● Define, track, and refine KPIs to measure business performance across departments. ● Work hand in hand with other functions in Regional and across Logistics ventures to ensure the suitability, compliance of these KPIs. ● Design and control governance, framework of working process related to critical domain in PM as regional level to drive for performance improvement. ● Measure, monitor and report Logistics Performance in terms of Delivery performance, buyer & seller experience on modes of Business as usual (BAU) and Mega Campaigns (CP). ● Identify opportunities for process optimization, cost reduction, and revenue growth through data analysis. 2. Business Intelligence ● Lead the design and implementation of advanced BI solutions (e.g., dashboards, reports, predictive models) to support real-time decision-making. ● Analyze historical and real-time data to uncover trends, root causes of performance gaps, and actionable recommendations. ● Collaborate with BI, PMI and operations teams across ventures to integrate data sources and ensure alignment with business objectives. ● Partner with internal DE, Tech teams to implement data governance and maintain data infrastructure, BI tools… 3. Stakeholder Engagement ● Present insights and recommendations to management and senior leadership, translating complex data into clear, actionable strategies. ● Act as a trusted advisor to business units, guiding them in leveraging data to achieve operational excellence. ● Facilitate sessions to align stakeholders on performance metrics and BI priorities. ● Participate in strategic project and ensure favorable milestone.

- Analyze quantitative and qualitative data to identify trends and needs, identify areas for improvement, and develop strategies to address them. - Identify opportunities across the e-commerce ecosystem and financial services, build up new products and services to help the growth and success of both individual customers and sellers. - Perform Excellent Stakeholder Management and Improve the cross-functional collaboration that aligns with the overall business objectives. - Work with business intelligence and tech teams to raise the bar on program management, support the business leaders to gain resources and monitor the program performance.