SupercellProject Manager, Game Tech

• Own a product space that provides LOL and TFT game developers with features they need that are specific to Tencent Regions. • Manage essential customer and partner relationships, including game teams and central platform teams that support your product space. • Create a product roadmap and manage a prioritized backlog for your product space, ensuring your team is working on the highest value work. • Actively manage project scope as a result of customer and partner feedback and ensure the product development is aligned with objectives. • Partner with your Engineering Manager peer to successfully execute projects through the development lifecycle, from discovery to release. • Develop and uphold service-level objectives and agreements for your product space, in collaboration all core customers and supporting organizations. • Partnering with the other Shanghai Tech Team leads, foster a high velocity, high performance organization.

• Define and exemplify production standards for Wild Rift at the Shanghai Studio, focusing on delivery excellence, adherence to Riot’s values, and team health. • Provide transparent updates on the production pipeline's status and health, identifying potential risks and coordinating stakeholder escalations. • Mentor and lead a production team capable of owning significant features for Wild Rift, incorporating strategic workforce planning and recruitment. • Develop and optimize work processes and communication channels for managing projects with remote teams in China and Riot’s Los Angeles office. • Facilitate collaboration and alignment on production schedules and priorities with Riot Los Angeles and our partners in China, ensuring accountability and timely delivery of commitments.

Strategic Localization Leadership & Vision: • Define and execute comprehensive localization strategies for new game launches and live service operations, aligning with global business objectives and player experience goals. • Act as the primary localization advocate and team leader, providing strategic guidance to executive leadership and cross-functional teams. • Oversee localization budgeting, vendor selection, and performance management to ensure optimal resource allocation and high-quality localization output. Team & Stakeholder Empowerment: • Lead, mentor, and grow a high-performing team of localization professionals in Shanghai, fostering a culture of innovation, accountability, and continuous improvement. • Cultivate robust relationships and drive cross-team collaboration with stakeholders, publishing teams, marketing, and legal to embed localization operations early and effectively into the entire game lifecycle. • Champion player empathy and cultural relevance throughout the localization process, ensuring content is not just translated, but truly adapted for each target market. Innovation, Process & Technology Optimization: • Drive the exploration, evaluation, and implementation of GenAI technologies - including LLMs - to enhance localization efficiency, scalability, and quality. • Lead initiatives for end-to-end process optimization across the localization pipeline, identifying bottlenecks and implementing solutions that deliver tangible improvements in speed, cost, and quality. • Expertly manage and fix localization workflows, building efficient processes and pipelines for Chinese-to-English and Chinese-to-multiple-locales projects, ensuring high quality, scalability, and seamless integration across teams and tools. • Leverage data and analytics to monitor performance, derive actionable insights, and drive continuous refinement of localization processes and technologies. Quality & Player Immersion: • Establish and oversee world-class linguistic quality assurance (LQA) processes tailored specifically for the nuances of game content, ensuring linguistic, cultural, and functional accuracy. • Implement best practices for terminology management, style guide adherence, and tone-of-voice consistency across all localized game content. • Proactively identify and mitigate localization risks that could impact player experience or global market reception. Industry & Market Expertise: • Stay at the forefront of localization industry trends, emerging technologies (especially in AI/ML for language), and best practices, particularly within the competitive global games market. • Maintain a deep understanding of cultural nuances, gaming preferences, and regulatory requirements across key international markets, with a strong focus on Asia.

• Ensure that operations in APAC meet desired performance metrics in the region • Serve as Live Operation’s primary representative • Coordinate with game publishing teams to ensure publishing efforts match product deliveries • Create program plans with cross functional teams such as creative, architecture, operations, technical teams, and leadership • Evangelize processes and delivery methodologies to ensure we accomplish our program goals • Facilitate and manage Agile project management ceremonies and processes for large or team-of-team project teams • Organize program-level planning, communication, and team member rituals • Manage risks and issues across programs and within teams • Foster transparency and predictability by building and maintaining roadmaps for assigned programs • Maintain partner relationships, providing visibility into workstreams and maintaining partner satisfaction • Collaborate with multiple operations’ leadership to ensure that our games operate at the same or better level of quality as other regions