阿里巴巴Alibaba International Digital Commerce Group-Senior Risk Governance Manager-Hangzhou / Madrid
任职要求
What You'll Bring (Qualifications & Experience)
● Proven Experience:
○ 5+ years of experience in a Risk, Governance, Compliance, or Policy role, preferably within the e-commerce, tech, or digital platform industry.
○ Demonstrable experience interpreting complex regulations (like the DSA) and translating them into practical, operational, and technical business requirements.
○ Strong track record of developing and managing governance frameworks, including policy writing, internal controls, and risk assessments.
○ Experience in managing the full lifecycle of regulatory reporting and interacting with authorities.
● Technical & Analytical Skills:
○ Proficiency in SQL for querying, data manipulation, and generating insights to support risk assessments and reporting.
○ Exceptional data analysis skills, with the ability to interpret complex datasets, identify trends, and create data-driven recommendations.
○ Familiarity with data visualiz…工作职责
About Miravia Miravia is a cutting-edge e-commerce platform connecting buyers and sellers seamlessly. We pride ourselves on offering a diverse and dynamic shopping experience by bringing on board innovative brands across various categories. Located in Madrid, we are a passionate team working with partners from all over the world to build the e-commerce platforms of tomorrow. The Role The Miravia Risk team is seeking a strategic and experienced Senior Risk Governance Manager to build and lead our risk governance framework. This is a critical leadership role responsible for shaping the company's approach to regulatory compliance, internal policy, and platform integrity. What You'll Do (Responsibilities) ● Strategic Risk & Regulatory Foresight: ○ Develop and own the strategic roadmap for risk and compliance, anticipating large-scale regulatory changes well in advance. ○ Partner with Product and Tech teams to ensure risk and compliance priorities are integrated into their development roadmaps, providing clear requirements and strategic guidance. ○ Conduct in-depth risk assessments on new features and business initiatives, identifying potential compliance gaps and architecting mitigation strategies. ● Policy & Governance Framework Management: ○ Drive policy excellence by reviewing, updating, and creating a comprehensive suite of internal policies, Standard Operating Procedures (SOPs), and escalation paths. ○ Perform targeted internal audits and reviews to ensure adherence to our governance framework, documenting findings and leading the implementation of corrective actions. ○ Act as the primary gatekeeper for platform integrity, ensuring our seller ecosystem maintains high standards of quality and compliance. ● Regulatory Compliance & Reporting: ○ Manage the end-to-end lifecycle of regulatory reporting (e.g., DSA Transparency Reports), from data gathering and development to creation, publishing, and post-mortem analysis for continuous improvement. ○ Serve as a key point of contact for regulatory bodies and external stakeholders, effectively communicating our risk controls and compliance posture. ○ Lead the response to regulatory notices and critical user reports (e.g., prohibited goods), ensuring swift action within established SLAs. ● Training, Awareness & Trust Building: ○ Design and execute a mandatory, company-wide training program on risk, compliance, and regulatory requirements to foster a strong culture of awareness and accountability. ○ Develop and deliver targeted training programs for our sellers to improve their compliance with platform policies (e.g., medical content, restricted products) and upcoming regulations. ○ Enhance user trust by increasing the volume and quality of transparency content on the platform, managing updates, and monitoring user engagement.
About Miravia : Miravia is a cutting-edge e-commerce platform connecting buyers and sellers seamlessly. We pride ourselves on offering a diverse and dynamic shopping experience by bringing on board innovative brands across various categories. Located in Madrid, we work with teams from all over the world to build the e-commerce platforms of tomorrow. We seek a strategic Senior Manager, Product & Content Compliance to safeguard our platform against illegal products and harmful UGC while balancing business growth with evolving legal mandates. Key Responsibilities: 1. Product Compliance Strategy & Execution Lead the development and implementation of strategies to detect, review, and action prohibited/illegal product listings using smart automation and manual oversight. Create, update, and enforce Seller Policies and SOPs to align with local and EU regulations (e.g., consumer safety, restricted items) and platform standards. Design and optimize smart detection rules to flag high-risk products, ensuring scalability and accuracy. Manage an operations team responsible for manual reviews of product listings, appeals, and seller reports. Define permissible product categories, set requirements (e.g., certifications, documentation), and enforce restrictions. Collaborate with Legal, Product, and Engineering teams to integrate new compliance requirements. 2. User-Generated Content (UGC) Compliance Develop and execute strategies to monitor and moderate prohibited UGC (reviews, images, videos) in compliance with laws and platform guidelines. Establish content policies and moderation workflows, balancing user expression with safety. Build smart detection systems to identify harmful content (e.g., hate speech, fraud) and reduce false positives. Oversee a team handling UGC reviews, user reports, and appeals, ensuring timely resolution. Partner with Product and Data teams to implement UGC compliance tools. 3. Cross-Functional Leadership Advise senior leadership on compliance risks, trends, and mitigation strategies. Drive process improvements through data analysis (using SQL), automation, and stakeholder feedback. Manage compliance-related projects end-to-end, ensuring alignment with business goals.
1. Local to Local E-commerce Logistics Operations - Polish Market: Establish operation process and management mechanism from scratch for the local to local business to support the growth strategy from the ecommerce side. 2. Coordination & Accountability: Oversee the management of local service providers and facilitate internal collaboration, taking responsibility for cost efficiency, transit times, and customer satisfaction. You will be instrumental in addressing operational issues and fostering seamless communication between internal and external clients. 3. End-to-End Logistics Optimization: Immerse yourself in every facet of the logistics chain (from merchant to final consumers), exerting meticulous control over each stage. Act as the representative in driving continuous improvement and refinement of processes and systems. 4. Operational Exceptions & Project Delivery: Manage and resolve a variety of operational anomalies, exercise strong control over local logistics expenses, and successfully execute project-based tasks assigned by the company 职位描述： 1. 本对本电商物流运营-波兰市场，从0搭建运营流程和管理体系予以支持电商平台的业务发展； 2.负责协调当地服务商管理运营问题，及协调内部的合作沟通，对线路成本、时效以及客户体验负责； 3.深入物流全链路各环节，把控每个环节，作为业务方对流程和系统进行不断优化和完善 4.处理各类运营异常，管控本地物流成本，及完成公司安排的项目性工作
- Design and implement advanced data models and algorithms to extract insights from large and complex datasets, focusing on business growth and optimization in the Korea market. - Collaborate with cross-functional teams to understand business needs, define key performance indicators (KPIs), and develop data-driven solutions to address strategic challenges. - Analyze and interpret data to identify trends, patterns, and correlations, providing actionable recommendations for product development, marketing strategies, and operational improvements. - Present findings and recommendations in a clear and actionable manner and support major business decisions
1、根据阿里巴巴国际站亚太台港的销售团队发展情况，设计直销团队和代理商的培训及人员成长计划。 2、参与培训体系的搭建，完善直销和代理商销售团队的培训计划、培训制度及培训流程及落地，运营学习平台。 3、根据业务的发展情况，整合，设计和开发多元的学习资源。 4、发展内部讲师，包括内部讲师招募，培育及激励等。通过讲师管理策略的设计和落地，提升讲师授课质量和资源利用率；