阿里巴巴Alibaba International Digital Commerce Group-Senior Risk Governance Manager-Hangzhou / Madrid

任职要求

What You'll Bring (Qualifications & Experience)
● Proven Experience:
○ 5+ years of experience in a Risk, Governance, Compliance, or Policy role, preferably within the e-commerce, tech, or digital platform industry.
○ Demonstrable experience interpreting complex regulations (like the DSA) and translating them into practical, operational, and technical business requirements.
○ Strong track record of developing and managing governance frameworks, including policy writing, internal controls, and risk assessments.
○ Experience in managing the full lifecycle of regulatory reporting and interacting with authorities.

● Technical & Analytical Skills:
○ Proficiency in SQL for querying, data manipulation, and generating insights to support risk assessments and reporting.
○ Exceptional data analysis skills, with the ability to interpret complex datasets, identify trends, and create data-driven recommendations.
○ Familiarity with data visualiz…

工作职责

About Miravia
Miravia is a cutting-edge e-commerce platform connecting buyers and sellers seamlessly. We pride ourselves on offering a diverse and dynamic shopping experience by bringing on board innovative brands across various categories. Located in Madrid, we are a passionate team working with partners from all over the world to build the e-commerce platforms of tomorrow.

The Role
The Miravia Risk team is seeking a strategic and experienced Senior Risk Governance Manager to build and lead our risk governance framework. This is a critical leadership role responsible for shaping the company's approach to regulatory compliance, internal policy, and platform integrity.

What You'll Do (Responsibilities)
● Strategic Risk & Regulatory Foresight:
○ Develop and own the strategic roadmap for risk and compliance, anticipating large-scale regulatory changes well in advance.
○ Partner with Product and Tech teams to ensure risk and compliance priorities are integrated into their development roadmaps, providing clear requirements and strategic guidance.
○ Conduct in-depth risk assessments on new features and business initiatives, identifying potential compliance gaps and architecting mitigation strategies.
● Policy & Governance Framework Management:
○ Drive policy excellence by reviewing, updating, and creating a comprehensive suite of internal policies, Standard Operating Procedures (SOPs), and escalation paths.
○ Perform targeted internal audits and reviews to ensure adherence to our governance framework, documenting findings and leading the implementation of corrective actions.
○ Act as the primary gatekeeper for platform integrity, ensuring our seller ecosystem maintains high standards of quality and compliance.
● Regulatory Compliance & Reporting:
○ Manage the end-to-end lifecycle of regulatory reporting (e.g., DSA Transparency Reports), from data gathering and development to creation, publishing, and post-mortem analysis for continuous improvement.
○ Serve as a key point of contact for regulatory bodies and external stakeholders, effectively communicating our risk controls and compliance posture.
○ Lead the response to regulatory notices and critical user reports (e.g., prohibited goods), ensuring swift action within established SLAs.
● Training, Awareness & Trust Building:
○ Design and execute a mandatory, company-wide training program on risk, compliance, and regulatory requirements to foster a strong culture of awareness and accountability.
○ Develop and deliver targeted training programs for our sellers to improve their compliance with platform policies (e.g., medical content, restricted products) and upcoming regulations.
○ Enhance user trust by increasing the volume and quality of transparency content on the platform, managing updates, and monitoring user engagement.