蚂蚁金服Ant International-Global Billing Operation-Malaysia
任职要求
• Bachelor's degree or above in finance, accounting or business • A minimum of 5 years of working experience with the banking industry are preferred • Business banking and commercial banking business partner experience is an added advantage • Understanding of business payment solutions products with capability to provide solution on operational optimizations, and managing these through data-driven methods and IT implementation • Strong communication and coordination skills, characterized by structured thinking, a learning mindset, self-motivation, an optimistic and proactive to challenges • Proficiency in English, both spoken and written, as well as good command of Mandarin in terms of speaking, reading, and writing
工作职责
Handle end to end finance related matters for the partnering with payment partners/banking institutions to support business requirements, including (but not limited to): • Contribute to the assessment process for partners onboarding and contractual terms review; • Provide requirements and coordinate with relevant teams (business, product, technology etc.) for the development/enhancement of internal system capabilities for computation of related fees (where required); • Assist with configuration and testing (UAT) of system functionality for the implementation of financial system integration solutions; To design and implement standard operation procedure surrounding operational processes relevant to the onboarding of partners/solution providers. Take ownership to proactively identify risks in the existing systems and processes to implement the necessary controls and improvements to minimize and mitigate risks through the collaboration with the relevant teams. Monitors and analyzes cost performance partners, providing support on data analysis and reporting of related cost (as required). Participate in operational/business initiatives for any enhancement as required.
The Role Tesla is currently seeking an application support engineer to join the IT application team in Shanghai, China. The role is responsible for the Tesla Internal software system including HROS,EHS,Billing and AI platform. All of system are Tesla's internally-developed. Responsibilities · Responsible for assigning all HelpDesk and customer inquiries, including technical assistance to best use of application product. · Provides outstanding customer service to Tesla Motors application users. · Work collaboratively with the local and global factory software team to maintain data/system integrity. · Offers a single point of contact and ensures that all application support requests are recorded in a timely, courteous, and accurate manner. · Support and monitor production system. · Escalates issues within the IT department to ensure issues that cannot be addressed at first level are responded to timely, working to maximum uptime for customers. · Perform testing of new development. · Support the product team for application design and improvement · Perform failure analysis, implement immediate containment solutions, and suggest long term solutions. · Develop support tool for operation automation · Follow-up on tickets resolved by internal IT teams to ensure communication to the customer with high degree of satisfaction based on results and level of service. · Design and implement build, deployment, and configuration management.
About Ant International With headquarters in Singapore and main operations across Asia, Europe, the Middle East and Latin America, Ant International is a leading global digital payment, digitization and financial technology provider. Through collaboration across the private and public sectors, our unified techfin platform supports financial institutions and merchants of all sizes to achieve inclusive growth through a comprehensive range of cutting-edge digital payment and financial services solutions. To learn more, please visit https://www.antglobal.com/ 1. Business partner role: to work closely with Antom Americas BD and FIBD team to address their biz goal, initiatives and deliver business results, including but not limited to pricing, market & industry research, operation improvement, ROI evaluation, project modeling, contract review, risk management and special case handling 2. Business analysis role: Provide high-quality financial analysis and commentary for monthly and quarterly performance review and rolling forecasts by merchant, to support senior management making decisions on key business development opportunities and BD business performance / achievement rate tracking 3. Support budgeting and performance appraisal process: work closely with business team, billing team, FPA, reporting and SSC for financial planning, budgeting and operation matters across all operation regions 4. Get hands-on and influence others in resolving issues and exploiting new opportunities as they arise 5. Support any other ad-hoc projects
We empower our people to stay resilient and relevant in a constantly changing world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you'd make a great addition to our vibrant international team. For our [GBS] team, we are looking for a [GBS O2C AR Team Lead] to help us drive [GBS O2C] within Siemens and beyond. We are a highly motivated team and are excited to get to know you. You'll make an impact by • Supervising and performing the day-to-day operation of the Account Receivable to ensure accuracy, speed, efficiency, and effectiveness in Opportunity to Cash process, keeping optimizing the Opportunity to Cash process. • Ensuring compliance with accounting standards and internal guidelines. • Overseeing and managing all billing and AR related transactions. • Meeting required internal and external control requirements and ensuring team delivery quality. • Meeting operational KPIs. • Driving process optimization and digitalization continuously and achieving annual efficiency target. • Collaborating, communicating and managing related stakeholders which could be at various levels of the company. • Engaging with customers to understand customer requirement and develop new business opportunities. • Interacting with HQ and global related service line for knowledge share. • Liaising with internal interfaces such as Bank team, R2R team etc. • Supporting internal and external auditing for AR issues. • Handling any other ad hoc assignment as required.
• Own Project accounting setup for Professional Services primarily for Greater China Region (GCR) and provide extended support to Asia Pacific Japan (APJ) region as needed • Provide day to day support to stakeholder inquiries while adhering to defined SLAs and policies • Evaluate solutions for quality, business impact, and scalability • Assist in reconciling customer and partner accounts impacting budgets, revenue forecasts and collections • Facilitate scoping meetings with subject-matter-experts and project leads • Design and deliver training materials across platforms (Wisdom, Wiki, Training platforms) • Develop scalable, reusable content for global audiences • Monitor and improve organizational effectiveness as a trusted advisor • Implement continuous improvements across order to cash, sales, and program management • Manage and support Project Accounting for AWS Professional Services, ensuring accurate project setup aligns with the contract • Develop and maintain reporting mechanisms and dashboards to monitor data quality that have direct impact to the teams Key Performance Indicators (KPI's) • Work closely with global counterparts and system teams to optimize processes through analysis and automation, recommending system improvements A day in the life • Manage Project accounting setup, partner on-boarding, billing, month end reporting and support collection strategies for Professional Services globally and evaluate solutions for quality, business impact, and scalability • Leverage appropriate tools and delivery methods based on usage, need, and audience