蚂蚁金服Ant International-Business Intelligence Advisor-Antom

● Monitor and analyze both payment and financial service performance metrics to ensure optimal outcomes, identify potential risks. ● Drive execution of strategic initiatives across payment service, embeded Insurance and digital credit, with critical insights and connectivity, working closely with internal teams across Alibaba International and Ant International. Ensure high-quality, timely delivery of strategic partnership program projects aligned with organizational goals. ● Provide insights and recommendations to the leadership team based on market analysis and collective feedbacks. ● Stay up-to-date with industry trends, market developments, and competitive landscape in the global e-commerce industry, especially in the financial service area. Explore, identify and evaluate strategic growth opportunities by providing market insights and identifying product - market fit gaps ● Identify, as well as monitor strengths, weaknesses, opportunities and threats relevant for AIDC payment and financial business

Key Mission: Strategy Define and execute IA China Hub and Ops Master Plan and related strategic initiatives (e.g. on portfolio, value-chain, go-to-market strategies) in collaboration with Activity Leaders and Stream Owners Support major IA transformation initiatives in close collaboration with wider IA Strategy team Support BU’s corporate development activities (e.g. M&A and strategic partnerships) to understand the market landscape, target pool, portfolio synergies, … and in the end, facilitate management decision-making on the strategic intent, fit and attractiveness Drive the strategic cycles as well as its continuous refinements (e.g. strategic & portfolio reviews, strategic plan, …) Market and competitive intelligence Contribute to business intelligence activities (market & competitive analysis, key events summary, competitive newsletter, …) and produce relevant strategic briefs to support decision making Drive coordination and alignment with analyst companies on interfacing product lines. Ensuring accurate reporting of yearly data Key responsibilities You are responsible for (but not limited to) Strategy management process Manage and support team to meet the Strategy team to meet key events such as Corporate Strategy, the execution of the company’s strategy processes and content: e.g., Strategy Week, Deep Dive, etc. Segment/Sub-segment strategy contribution: Identify new segments/application to penetrate and bring a structure, professionalism and rigor to the strategy of the exiting 4 key industry segments to define their 5-y plan Overall segment prioritization for industry to determine which segments we should enter/exit · Revisit full segment strategy of each of the IA-led segments to define the 5-year plan and strategic initiatives covering customer coverage, GTM, offer portfolio, skillset, etc. · Support Corporate Strategy on prioritization of the group end-market portfolio for prioritization and attractiveness exercise in collaboration and strategize transformation opportunity for segment set-up to better grow end-user business and improvement domain know-how. Help segments set up strategic initiatives, regular cadence, and deliverables to be shared during the ExCom presentation.

• Own Project accounting setup for Professional Services primarily for Greater China Region (GCR) and provide extended support to Asia Pacific Japan (APJ) region as needed • Provide day to day support to stakeholder inquiries while adhering to defined SLAs and policies • Evaluate solutions for quality, business impact, and scalability • Assist in reconciling customer and partner accounts impacting budgets, revenue forecasts and collections • Facilitate scoping meetings with subject-matter-experts and project leads • Design and deliver training materials across platforms (Wisdom, Wiki, Training platforms) • Develop scalable, reusable content for global audiences • Monitor and improve organizational effectiveness as a trusted advisor • Implement continuous improvements across order to cash, sales, and program management • Manage and support Project Accounting for AWS Professional Services, ensuring accurate project setup aligns with the contract • Develop and maintain reporting mechanisms and dashboards to monitor data quality that have direct impact to the teams Key Performance Indicators (KPI's) • Work closely with global counterparts and system teams to optimize processes through analysis and automation, recommending system improvements A day in the life • Manage Project accounting setup, partner on-boarding, billing, month end reporting and support collection strategies for Professional Services globally and evaluate solutions for quality, business impact, and scalability • Leverage appropriate tools and delivery methods based on usage, need, and audience

• Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices.• Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. • You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.• Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. • Respond to and resolve critical customer issues as part of a 24x7 on-call rotation.