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安克创新Community Manager

社招全职市场地点:西雅图状态:招聘

任职要求


- 2 to 5 years of experience in community management, especially within Facebook Groups or brand-led user communities.
- Strong strategic thinking: you can design a content calendar, set goals, and execute with flexibility.
- Comfortable using tools like Meta Business Suite, Sprout Social, or similar.
- Empathy, patience, and a genuine passion for people and problem-solving.
- Familiarity with Anker products or the portable power/renewables space is a bonus.

Perks of Benefits:
Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees: 
- 10 Days Company Recognized Holidays
- Paid time Off - up to 15 Days
- 401(k) and company match
- Meal Allowance for Seattle-based employees
- Medical & Dental & Vision Insurance Coverage
- Donation Match
- Employee Assistant Program

Anker Innovations is committed to a diverse and inclusive workplace. Anker Innovations is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Please contact hr-recruit@anker-in.com if you have any questions.

工作职责


Why join us:
Anker Innovations is a global leader in smart charging technologies and a developer of consumer products for the home,car, and mobile life Founded in 2011 by Steven Yang, Anker quickly established itself as an innovator and market leader in intelligent charging solutions.

Anker Innovations is committed to shaping the consumer electronics brand in the global marketplace, bringing innovative, technologically savvy leading products to consumers around the world.The products have sold to more than 100 countries and regions around the world, with more than 140 million users. Since established, Anker Innovations has continued to lead the way in terms of revenue scale and growth rate. In 2022, Anker Innovations sold million of pieces products worldwide with a revenue of 2000+ million USD.

Anker Innovations has successfully built Anker, a world-renowned high-end innovative charging brand, and launched intelligent hardware brands such as Eufy, Nebula, and Soundcore to further explore smart charging, smart voice, smart home and other fields, bringing leading products with technological charm to the market.

At Anker, we have a total of 4000+ employees and the proportion of R&D personnel up to 50%. We are engaged in the world's leading research and development of charging, audio, home appliances, automotive, projection and other product technologies, with 1400+ intellectual property rights, to ensure that our products continue to be popular.

For more information, please visit: https://us.anker.com/

Location: On-site at our Bellevue, WA office

Key Responsibilities:
1. Facebook Group Management:
- Own the day-to-day operations and growth strategy of Facebook user group.
- Moderate discussions, support members, and cultivate a safe and welcoming space.
2. Community Strategy Development:
- Design and execute community growth and engagement plans aligned with brand priorities and product timelines. 
- Define KPIs and report on key community health metrics.
3. User Engagement & Relationship Building:
- Actively respond to comments, messages, and posts with warmth, professionalism, and product knowledge.
- Identify and nurture power users, ambassadors, and advocates.
4. Insights & Feedback Loop:
- Be the voice of the community internally. Gather insights, flag emerging trends, and collaborate with product, content, and customer service teams to improve user experience.
5. Content & Campaign Creation:
- Create original, engaging posts and interactive activities (e.g., challenges, polls, photo contests, user showcases) that inspire participation and reflect our branded voice.
6. Cross-platform Expansion (Preferred):
- While Facebook is the priority, experience managing communities on X (Twitter), Reddit, Instagram, or Discord is a plus.
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