美团Senior Business Analytics Manager-Logistics Optimization

TEAM, ROLE INTRODUCTION: The Strategy, Performance Management & Intelligence (S&PMI) team is in charge of managing the Key Performance Indicators (KPI) covering service performance, contract compliance, network and operation compliance and market intelligence. We also collaborate with other functions in Platform Logistics to ensure the suitability, compliance of these KPIs. The successful candidate will be responsible for building up systematic performance management, market intelligence visibility and any strategic projects in order to steer the performance following the regional strategy direction. DUTIES & RESPONSIBILITIES 1. Strategic Performance Management & Planning ● Execute a comprehensive performance management strategy aligned with organizational goals. ● Define, track, and refine KPIs to measure business performance across departments. ● Work hand in hand with other functions in Regional and across Logistics ventures to ensure the suitability, compliance of these KPIs. ● Design and control governance, framework of working process related to critical domain in PM as regional level to drive for performance improvement. ● Measure, monitor and report Logistics Performance in terms of Delivery performance, buyer & seller experience on modes of Business as usual (BAU) and Mega Campaigns (CP). ● Identify opportunities for process optimization, cost reduction, and revenue growth through data analysis. 2. Business Intelligence ● Lead the design and implementation of advanced BI solutions (e.g., dashboards, reports, predictive models) to support real-time decision-making. ● Analyze historical and real-time data to uncover trends, root causes of performance gaps, and actionable recommendations. ● Collaborate with BI, PMI and operations teams across ventures to integrate data sources and ensure alignment with business objectives. ● Partner with internal DE, Tech teams to implement data governance and maintain data infrastructure, BI tools… 3. Stakeholder Engagement ● Present insights and recommendations to management and senior leadership, translating complex data into clear, actionable strategies. ● Act as a trusted advisor to business units, guiding them in leveraging data to achieve operational excellence. ● Facilitate sessions to align stakeholders on performance metrics and BI priorities. ● Participate in strategic project and ensure favorable milestone.

Position Summary We are seeking a highly skilled and strategic Analytics & Performance Expert to oversee data management, visualization, and performance tracking for a specific business area or operation. The ideal candidate will be responsible for leveraging data to provide actionable insights and drive performance improvement within the procurement and operations functions. This role requires a strong analytical mindset, expertise in data visualization tools, and the ability to translate complex data into clear, impactful recommendations for business stakeholders.    Key Responsibilities Data Management & Governance: Manage the collection, cleaning, and validation of data from various sources (e.g., ERP systems, procurement platforms, logistics tools) to ensure accuracy and integrity. Performance Tracking & Analysis: Develop and maintain a comprehensive set of Key Performance Indicators (KPIs) to monitor the health and performance of the assigned business area, with a focus on procurement and operations. Reporting & Visualization: Design, build, and maintain interactive dashboards and reports using data visualization tools. Create compelling visualizations that clearly communicate performance trends, insights, and improvement opportunities to stakeholders. Insight Generation: Proactively analyze data to identify patterns, root causes of performance issues, and opportunities for process optimization and cost savings. Strategic Collaboration: Partner with procurement and operations teams to understand their business needs, translate them into analytical requirements, and provide data-driven insights to inform decision-making. Driving Improvement: Work closely with business teams to implement action plans based on data analysis and track the impact of performance improvement initiatives. Stakeholder Communication: Present complex analytical findings and recommendations in a clear, concise, and engaging manner to both technical and non-technical audiences, including senior management. Process Enhancement: Identify and recommend opportunities for optimizing data collection, processing, and reporting processes to enhance efficiency and effectiveness.

Overview: This is a dynamic and strategic role that requires an individual who can thrive in a fast-paced and evolving environment. The ideal candidate will manage end-to-end outsourcing procurement and vendor operations across Southeast Asia, ensuring cost efficiency, operational excellence, and compliance. Key Responsibilities: ꔷ Lead the procurement, project delivery, and vendor management of outsourced labor services across Southeast Asian countries for Lazada. This includes roles such as Customer Service, Information auditing, Tagging, Content and User Operations, and Blue-collar roles in logistics and warehousing. ꔷ Develop a deep understanding of the Southeast Asian labor market and manage the full vendor lifecycle—selection, onboarding, performance evaluation, and retention. ꔷ Drive cost optimization initiatives by analyzing labor cost benchmarks across markets and implementing diversified cost-saving strategies in collaboration with business stakeholders. ꔷ Manage end-to-end procurement processes including vendor sourcing, proposal evaluation, negotiations, contract management, annual framework agreements, and project delivery. ꔷ Proactively develop and manage key stakeholders, suppliers, and agencies. Build strong relationships, complete performance scorecards, and deliver constructive feedback to drive continuous improvement. ꔷ Ensure procurement processes are transparent, ethical, and fully compliant with legal requirements and internal compliance policies. ꔷ Adhere to the Procurement SOPs and guidelines, while educating internal teams on procurement best practices and standardized ways of working. ꔷ Assist in the development and implementation of KPIs and SLAs for suppliers to track performance and ensure service quality. ꔷ Act as a liaison between business stakeholders, finance, and accounting to ensure alignment and accuracy in procurement-related operations. ꔷ Collaborate cross-functionally with internal stakeholders (e.g., business units, outsourcing management, legal, finance, and systems teams) and external partners to support the digitalization and systemization of the outsourcing lifecycle.

美图职能团队涵盖PMO、采购、品牌、公关、政府关系、企业发展、投资者关系、财务、法务、人力资源及行政运营等多个专业领域。我们通过高效的体系协同与资源整合，构建温暖敏捷的组织氛围，为业务团队提供坚实支持，共同护航公司稳步前行。 Our Corporate Functions team spans PMO, Finance, Legal, HRand more. We foster an agile, supportive workplace througheffective collaboration and system optimization, providing solidbacking for business teams and steering the company forward. 岗位名称：资深行政专员（采购方向） 地点：厦门 岗位职责： ● 负责厦门地区办公室低值易耗品（办公类、后勤类、生活福利类）等行政类物资与服务的需求收集与分析、采购寻源、比价、谈判、下单及执行工作 ● 管理厦门区域供应商，处理采购订单、交付验收、退换货及发票等全流程事务，保障业务顺畅运营 ● 建立、优化并推行集团全球低值易耗品采购政策、流程及标准 ● 搭建并维护供应商信息库，定期评估和更新供应商，维护良好合作关系，确保物资质量稳定、供应及时、成本可控，为战略决策提供数据基础 ● 定期整理和分析集团行政采购数据，编制采购报表，监控采购预算执行情况，有效识别流程瓶颈与成本优化机会 ● 作为行政内部顾问，为区域同事提供采购流程培训与支持，并与集团相关部门协调联动 ● 协助行政负责人编制、梳理年度、季度行政预算，确保预算合理并与业务目标对齐 ● 持续跟踪监控各项行政预算实际执行情况，对行政成本支出、采购效率、预算执行率等进行多维度深度分析，撰写月度、季度分析报告，通过数据分析发现运营中的问题，驱动采购流程和预算使用效率的持续改进，提供精准的数据决策支持 ● 完成上级交办的其他相关工作