美团Keeta-Sales Support（销售支持） – Qatar
任职要求
1.Bachelor’s degree or higher. 2.1+ years of experience in business support, operations, or project management. 3.Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams. 4.Problem-solving mindset, execution-driven, and results-oriented with a high sense of responsibility. 5.Fluent in English and Arabic (written and verbal) for professional communication and documentation. 1.本科及以上学历。 2.1年及以上业务支持、运营管理或项目管理经验。 3.具备良好的沟通能力和团队协作精神，能够与业务团队高效合作。 4.具备问题解决能力，执行力强、结果导向，有高度责任感。 5.英语和阿拉伯语可作为工作语言，具备良好的沟通和文档写作能力。 具备以下条件优先 Preferred Qualifications: Background in finance, data analysis, or statistics. Experience in training coordination, workplace culture initiatives, or issue ticket management. 有财务、数据统计专业背景。 有培训管理、文化建设或者问题工单处理经验。
工作职责
Responsibilities: 1.Business data broadcasting, fixed frequency data processing and communication around project progress. 2.Participate in the planning and execution of business incentives and activities, asset management, expense statistics reimbursement, office supplies collection and other sales team support work; assist in material procurement and inventory management. 3.Assist chain merchants in financial reconciliation data collation, problematic customer service work order statistics, monthly/quarterly reports and other related work. 4.Maintain sales problem collection feedback and information transfer channels to ensure timely handling of problems and effective transfer of information. 5.Participate in the planning and support of training programmes, such as newcomer training programmes. 6.Create a good team atmosphere and office environment, organise various group building activities within the team; organise office culture values on the wall related content. 1.业务数据播报，围绕项目进展进行固定频次的数据处理和传达。 2.参与策划和执行业务激励和活动、资产管理、费用统计报销、办公用品采收等销售团队支持工作；辅助物料采购和库存管理。 3.协助连锁商户处理财务对账数据整理、问题客服工单统计、月度/季度报告等相关工作。 4.维护销售问题收集反馈和信息传递渠道，保障问题的及时处理，以及信息有效传递。 5.参与策划和支持培训项目，如新人培训项目。 6.营造良好的团队氛围和办公环境，组织团队内部各项团建活动；组织办公室文化价值观上墙相关内容。
1. Formulate and implement marketing and brand promotion plans to increase brand awareness and market share. 2. Plan and organize brand communication activities, including but not limited to online and offline activities, cross-industry cooperation, integrated marketing activities, etc. 3. Manage the work progress and performance of relevant project members and external collaborative teams to ensure the achievement of project goals. 4. Work with the operation, sales and product teams to formulate marketing plans to support the improvement of sales performance. 1.制定并执行市场营销和品牌推广计划，提高品牌在地知名度和市场份额。 2.策划和组织品牌传播活动，包括但不限于线上线下活动、异业合作，整合营销活动等。 3.管理相关项目成员及外部协同团队的工作进度和绩效，确保项目目标的达成。 4.与运营、销售、产品团队合作，制定营销方案，支持销售业绩的提升。
1.协助巴西SMB客户销售团队完成销售目标，提供销售支持和运营支持。 2.协助销售团队进行巴西市场调研和竞争分析，支持业务数据播报，为销售策略提供支持。 3.参与策划和执行业务激励和活动、资产管理、费用统计报销、办公用品采收等销售团队支持工作，辅助物料采购和库存管理。 4.营造良好的团队氛围和办公环境，组织团队内部各项团建活动。 1. Assist the Brazilian SMB customer sales team in achieving sales targets by providing sales support and operational support. 2. Assist the sales team with Brazilian market research and competitive analysis, support business data reporting, and provide insights to support sales strategies. 3. Participate in planning and executing business incentives/activities, asset management, expense tracking/reimbursement, procurement of office supplies, and other sales team support tasks; assist with material procurement and inventory management. 4. Foster a positive team atmosphere and conducive work environment; organize various internal team events.
1.协助巴西大客户销售团队完成销售目标，提供销售支持和运营支持。 2.跟进客户需求，协助连锁商户处理财务对账数据整理、问题客服工单统计、月度/季度报告等相关工作，及时解决客户问题和投诉，维护客户关系。 3.协助销售团队进行巴西市场调研和竞争分析，支持业务数据播报，为销售策略提供支持。 4.参与策划和执行业务激励和活动、资产管理、费用统计报销、办公用品采收等销售团队支持工作，辅助物料采购和库存管理。 5.营造良好的团队氛围和办公环境，组织团队内部各项团建活动。 What You'll Do: 1.Support the Brazil Key Account Sales Team in achieving sales targets by providing sales and operational assistance. 2.Follow up on client needs, assist chain merchants with financial reconciliation data organization, customer service ticket tracking, and monthly/quarterly reporting; promptly resolve client issues and complaints to maintain strong customer relationships. 3.Assist the sales team with market research and competitive analysis in Brazil; support business data reporting to inform sales strategies. 4.Participate in the planning and execution of sales incentives and events, asset management, expense tracking and reimbursement, office supply procurement; assist with material purchasing and inventory management. 5.Foster a positive team atmosphere and work environment by organizing internal team-building activities.
1. 负责巴西所有商户物料采购的信息收集，过程跟踪，和最终交付。确保所需的所有物料准确、及时、安全地交付。Responsible for collecting information, tracking the process, and final delivery of all merchant material procurement in Brazil. Ensure all required materials are delivered accurately, timely, and safely. 2. 及时发现物料采购过程中的风险点，并能和多个业务方沟通及时消除风险。Timely identify risk points in the material procurement process and communicate with multiple business parties to eliminate risks promptly. 3. 与BD团队和商户紧密沟通，基于客户的反馈不断优化整体的物料流程。Maintain close communication with the BD team and merchants, and continuously optimize the overall material process based on customer feedback.