美团培训顾问（LP-学习发展伙伴）

1-完成标准/通用培训的课程开发、课程讲授及培训运营，通过培训确保司机掌握和交付服务SOP，确保区域服务标准的落地和执行； 2-挖掘业务发展需求，根据司机服务能力提升需要，有针对性地进行培训项目设计以及有效实施； 3-配合区域管理伙伴，维护好司机群体及生态，提升区域内司机的服务能力，保证用户乘坐体验满意度； 4-根据服务理念，参与服务流程的设计与完善工作，提升用户体验

We are seeking a dynamic and technically adept Senior Trainer to empower both our internal teams and external partners for multinational companies (MNCs) in China . In this role, you will be the catalyst for building AI and cloud competency, driving the adoption of Alibaba Cloud's cutting-edge technologies. Your primary focus (50-70%) will be on elevating the skills of our internal staff, with the remaining (30-50%) dedicated to enabling key customers and partners. Key responsibilities include ● Drive Internal Capability: Design, develop, and deliver high-impact training programs focused on Alibaba Cloud's AI (e.g., Qoder, PAI), data, and core cloud technologies to build a world-class internal technical team. ● Enable External Partners: Conduct workshops, labs, and certification training for strategic customers and partners to accelerate their adoption of our solutions and support business opportunity development. ● Develop & Localize Content: Collaborate with global product experts and vendors to create, adapt, and maintain accurate, engaging, and locally relevant training materials for the Chinese market. ● Build a Training Ecosystem: Lead the development and rollout of a formal Train-the-Trainer program to scale our training capacity by certifying talent. ● Foster Technical Communities: Build and nurture relationships with technical influencers and communities to broaden market demand and gather critical feedback on our technology. ● Support Full Lifecycle Engagement: Provide end-to-end training support for key accounts, from initial needs assessment through to post-training follow-up and satisfaction measurement. Key results include ● Successful delivery of internal and external training sessions against agreed KPIs. ● High customer and stakeholder satisfaction scores from training engagements. ● Concrete support provided for the collection and maturation of new business opportunities. This role is ideal for a passionate educator and technologist who thrives on sharing knowledge and is excited to shape the future of cloud and AI skills.

1、负责飞书直播大讲堂培训课程交付，持续开发、迭代、交付飞书培训课程，为客户提供高标准的培训服务； 2、负责针对B端客户设计并开展各类定制培训课程，结合其业务场景与需求，提供定制化培训解决方案，助力客户提升飞书使用效果； 3、了解客户购买产品和服务的业务目标，为客户制定并交付相应的产品使用与客户助力规划； 4、主导社群运营工作，搭建并完善社群运营SOP，通过多样化策略，实现社群用户的拉新与促活，提升社群整体活跃度与用户紧密度。

1、识别和了解国际团队中的沟通和协作问题，为中国员工制定英文沟通能力提升的解决方案； 2、定制化设计培训课程内容与教案资源，确保内容符合字节跳动内部的跨国协作高频场景，且能切实提升员工在该场景中的胜任力； 3、为司内员工提供英语语言能力培训，培训中通过课堂管理、活动设计等形式调动学员参与积极性，课前课后通过学习进度管理、作业反馈等形式跟踪保障培训效果； 4、保持对海内外科技行业相关技术和趋势的最新了解，以优化跨国协作的效率与体验为目标迭代培训方案。