美团Keeta-销售效能优化
任职要求
1.学历要求:本科及以上学历
2.工作经验:有1年及以上销售团队或一线团队B端产品运营经验或流程优化工作经验
3.沟通协作:具备较强的逻辑思维能力,良好的沟通与协作能力,能与不同部门高效合作,推动项目落地。具备跨文化沟通能力,能在沙特市场环境下高效工作。
4.自驱与执行力:强烈的自我驱动力和执行力
5.语言能力:英语可做为工作语言优先,由于涉外工作,英语需过CET-6
1.Education:Bachelor's degree or above.
2.Work Experience:At least 1 year of experience in sales teams or frontline teams, with experience in B2B product operations or process optimization.
3.Communication & Collaboration:Strong logical thinking ability, excellent communication and collaboration skills, able to work efficiently with different departments to ensure successful project implementation. Cross-cultural communication skills to work effectively in the Saudi market environment.
4.Self-Drive & Execution:Strong self-motivation and execution ability.
5.Language proficiency: English as a working language is preferred. Due to the international nature of the role, a CET-6 level of English proficiency is required.
工作职责
通过机制建设与工具产品化,提升SMB销售团队的业务效率与流程管理能力,保障销售策略的有效执行与落地。 1.销售行为研究与问题洞察:围绕销售主路径“找-约-谈-签-上-运”,深入一线开展调研与分析,梳理不同角色(销售/销售管理者,中国/Local)的作业流程与时间分配,识别高频低效环节,提出具备可行性的效率优化方案; 2.标准化流程与动作机制搭建:结合业务场景,搭建关键销售流程与动作规范,同时平衡一线业务灵活性,明确各环节的操作指引与节奏管理机制,推动流程标准化、执行可控化; 3.人效指标体系建设:与优化建立并持续优化销售人效评估体系,监测关键效率指标,分析差异与提升空间,制定改进方案并推动落地,支持销售团队持续提效; 4.流程工具产品化与落地推广:推动关键流程与动作的系统化沉淀,与产品、技术团队协作完成流程工具的设计与上线,负责前线使用推广与反馈收集,确保产品工具真正服务销售一线、提升作业效率。 Through mechanism building and tool productization, improve the business efficiency and process management capabilities of the SMB sales team, ensuring the effective execution and implementation of sales strategies. 1.Sales Behavior Research and Insight Identification:Focusing on the core sales path of "Find - Meet - Pitch - Sign - Deliver - Operate," conduct in-depth field research and analysis to map out workflows and time allocations for different roles (sales/sales managers, China/Local). Identify high-frequency inefficiencies and propose feasible optimization solutions to improve sales efficiency. 2.Standardized Process & Action Mechanism Design:Based on business scenarios, design and standardize key sales processes and action guidelines, while balancing the flexibility required by frontline sales teams. Clearly define the operational guidelines and rhythm management mechanisms at each stage, promoting the standardization of processes and the controllability of execution. 3.Sales Productivity System Development & Optimization:Build and continuously optimize the sales productivity evaluation system. Monitor key efficiency metrics, analyze gaps and areas for improvement, and formulate targeted action plans to enhance overall sales performance. 4.Process Tool Productization & Deployment:Promote the systematization of key sales processes and actions, collaborating with product and technology teams to design and launch process tools. Lead the adoption of these tools by frontline teams, collect feedback, and ensure that the tools truly serve the sales team, enhancing operational efficiency.
1.销售流程优化:熟悉SMB品牌团队BD“找约谈签上运”全流程和作业痛点,建立标准化运营流程,并将标准流程沉淀至知识库、销售培训。 2.销售工具建设:识别制约销售团队人效提升以及客户管理的关键点,推动产研团队搭建销售工具并落地应用。 3.商家工具建设:识别商家需求和痛点,推动商家端产品能力优化,帮助商家线上运营提效。 4.项目管理:以项目管理方式,保障关键业务流程和产品能力可有效落地执行,充分调动策略、产品、OB团队资源,驱动SMB品牌团队达成业务目标。
【中文版】 通过机制建设与工具产品化,提升沙特SMB销售团队的业务效率与流程管理能力,保障销售策略的有效执行与落地。 1.销售行为研究与问题洞察:围绕销售主路径“找-约-谈-签-上-运”,深入一线开展调研与分析,梳理不同角色(销售/销售管理者,中国/Local)的作业流程与时间分配,识别高频低效环节,提出具备可行性的效率优化方案; 2.标准化流程与动作机制搭建:结合业务场景,搭建关键销售流程与动作规范,同时平衡一线业务灵活性,明确各环节的操作指引与节奏管理机制,推动流程标准化、执行可控化; 3.人效指标体系建设:与优化建立并持续优化销售人效评估体系,监测关键效率指标,分析差异与提升空间,制定改进方案并推动落地,支持销售团队持续提效; 4.流程工具产品化与落地推广:推动关键流程与动作的系统化沉淀,与产品、技术团队协作完成流程工具的设计与上线,负责前线使用推广与反馈收集,确保产品工具真正服务销售一线、提升作业效率。 【English version】 Through mechanism building and tool productization, improve the business efficiency and process management capabilities of the Saudi SMB sales team, ensuring the effective execution and implementation of sales strategies. 1.Sales Behavior Research and Insight Identification:Focusing on the core sales path of "Find - Meet - Pitch - Sign - Deliver - Operate," conduct in-depth field research and analysis to map out workflows and time allocations for different roles (sales/sales managers, China/Local). Identify high-frequency inefficiencies and propose feasible optimization solutions to improve sales efficiency. 2.Standardized Process & Action Mechanism Design:Based on business scenarios, design and standardize key sales processes and action guidelines, while balancing the flexibility required by frontline sales teams. Clearly define the operational guidelines and rhythm management mechanisms at each stage, promoting the standardization of processes and the controllability of execution. 3.Sales Productivity System Development & Optimization:Build and continuously optimize the sales productivity evaluation system. Monitor key efficiency metrics, analyze gaps and areas for improvement, and formulate targeted action plans to enhance overall sales performance. 4.Process Tool Productization & Deployment:Promote the systematization of key sales processes and actions, collaborating with product and technology teams to design and launch process tools. Lead the adoption of these tools by frontline teams, collect feedback, and ensure that the tools truly serve the sales team, enhancing operational efficiency.
1.负责Keeta巴西商户上单全流程的优化与风险管理,确保流程高效、规范、可控。 2.负责商户上单全流程及各模块的设计与运营,涵盖从商户信息录入到最终上线的全链路管理。 3.以商户、一线运营、BD销售等多视角,持续优化工作流程和执行标准,推动方案落地和迭代升级。 4.通过客户声音(VOC)及数据分析,洞察流程中的痛点问题,协同相关团队推动问题从源头解决。 5.针对业务线各环节,梳理并识别流程问题,主动为业务和运营团队提出改进建议并推动需求项目执行。 6.负责流程运营和标准管理,为一线运营同事制定简单易懂的操作流程,并明确每一步的合格标准,保障流程执行的高效与合规。 7.定期总结流程优化成果,推动流程标准化和知识沉淀。
1、业务机制搭建:帮助销售leader开展定期业务review工作,WBR/DBR等,能够产出前线视角的核心KPI数据、进程管理、BD绩效等,同时基于业务目标任务下拆目标,招商,体验治理等; 2、业务进度追踪及项目宣导:通过监控销售过程推进节奏,及时发现问题,保证各过程指标在进度内,各类业务推进项目,在BD维度的宣导&下发; 3、销售效能管理:熟悉销售作业全流程,能识别关键痛点,通过SOP建设和优化、工具建设和产研团队协同等举措,提高销售效率; 4、项目管理:通过高效的项目管理保障业务关键举措落地,判断销售团队目标达成的可行性及风险,调动各协同团队资源助力目标达成。