美团Business Training Specialist(业务培训专家)
任职要求
二、岗位基本要求： （1）流利的英语沟通，有1年以上销售业务培训和课程搭建经验，有商家培训经验优先。 （2）有探索业务深入需求的意愿，能与业务团队默契配合。 （3）有良好的沟通和表达能力，能积极推动项目的开发和落地，接受并拥抱变化。 Basic Requirements： (1) Fluent in English communication. Minimum 1 year of experience in sales training and curriculum development. Experience in merchant/B-side training is a plus. (2) Strong willingness to explore deep business needs and the ability to work seamlessly with business teams. (3) Excellent communication and presentation skills. Ability to actively d…
工作职责
一、岗位职责： （1）协同业务销售团队，建立培训体系和讲师标准，搭建业务人员培养规划，推动培训体系的落地和规划的实施，提升业务团队的专业能力，助力业务目标的达成。 （2）根据业务发展需求，深入业务了解人员画像和业务痛点，并根据业务策略洞察制定培训计划并落地，对不同业务角色能定制开发培训课程，萃取并复制优秀标杆。 （3）协调团队内外培训资源，确保培训课程的丰富度以及实用性，完成课程的设计、开发、授课、追踪和结果评估。 （4）建立团队的学习能力和氛围，打造成长型的业务团队，能与业务团队紧密配合，营造建设良好的团队文化。 Responsibilities： (1) Collaborate with the sales team to establish a training system and instructor standards. Develop a talent cultivation plan for business personnel, drive the implementation of the training system and plan, and enhance the business team's professional capabilities to support goal achievement. (2) Based on business development needs, deeply analyze personnel profiles and business pain points. Insightfully formulate and execute training plans aligned with business strategy. Customize and develop training courses for different business roles, extracting and replicating best practices. (3) Coordinate internal and external training resources to ensure the richness and practicality of courses. Complete the design, development, instruction, tracking, and result evaluation of all courses. (4) Establish a strong learning capability and atmosphere within the team, fostering a growth-oriented business unit. Closely cooperate with the business team to cultivate a positive team culture.
1. 与产品运营专家合作，负责商家成长相关的内容产出，包括图文，视频等多种承载方式。Collaborate with product operation experts to be responsible for content production related to merchant growth, including various formats such as text, graphics and videos. 2. 能够独立开展或者和BD、用研等团队合作，深度洞察商家在产品使用上的痛点和需求，确保产出内容容易被商家理解，且能解决商家的疑问。Familiar with the characteristics of food delivery merchants in Brazil. Able to independently conduct or collaborate with teams such as BD and user research to deeply understand the pain points and needs of merchants in product usage, ensuring that the output content is easily understood by merchants and can address their questions.
1、作为欧盟业务部门的主要法律联系人，就所有与合同相关的事宜（B2B 和 B2C 协议）提供咨询，包括分销协议、全国销售协议、采购协议、保修协议以及小鹏汽车的购买条款和条件； 2、与内部法律专家或外部法律顾问合作，就知识产权、GDPR、产品合规性以及与合同起草和审查相关的其他法律问题进行合作； 3、就与合同相关的事宜提供监管和合规建议，例如欧洲的竞争法、消费者保护法、GDPR、产品安全标准和售后服务法规； 4、制定、实施并持续改进合规计划，包括 GDPR、产品合规性和售后服务合规性，确保遵守欧盟法规； 5、管理法律纠纷，包括与违反合规性或违反合同相关的纠纷； 6、定期为业务团队进行有关合同法、合规要求和最佳实践的法律培训； 7、监督公司治理事宜，并根据需要提供有关劳动法方面的支持； 8、管理外部法律顾问关系，包括管理与合规相关的法律服务。 1. Act as the primary legal contact for EU business units, advising on all contract-related matters (B2B and B2C agreements), including distribution agreements, national sales agreements, procurement agreements, warranty agreements, and XPENG purchase terms and conditions. 2. Collaborate with internal legal specialists or external counsel on IP, GDPR, product compliance, and other legal issues related to contract drafting and review. 3. Provide regulatory and compliance advice on matters tied to contracts, such as competition law, consumer protection laws, GDPR, product safety standards, and after-sales service regulations in Europe. 4. Develop, implement, and continually improve compliance programs, including GDPR, product compliance, and after-sales service compliance, ensuring adherence to EU regulations. 5. Manage legal disputes, including those related to compliance violations or contractual breaches. 6. Conduct periodic legal training for business teams on contract law, compliance requirements, and best practices. 7. Oversee corporate governance matters and provide support on employment law issues as needed. 8. Administer external counsel relationships, including managing compliance-related legal services.
About Us Trip.com Group is a leading global travel service provider comprising of Trip, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip Group helps travelers around the world make informed and cost-effective bookings for travel products and services, and enables partners to connect their offerings with users through the aggregation of comprehensive travel-related content and resources, and an advanced transaction platform consisting of apps, websites and 24/7 customer service centers. Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip Group has become one of the best-known travel groups in the world, with the mission "to pursue the perfect trip for a better world". 1, Identify and analyze training demands of international hotel business teams. Plan, coordinate, develop, and implement training projects, be result-oriented, track and review the progress periodically, and follow up with optimization iteration. 2, Able to deliver workshops and lectures in fluent English, empower the business team through training projects, and be accountable for the training effectiveness. 3, Collaborate with other team members across the company (Product, R&D, Operations, etc.) to develop and implement plans to increase employee effectiveness through the use of training sessions or e-learning content. 4, Produce high-quality content according to the development needs of the business or to address business pain points. Quantitative mastery of ppt and video content creation is required. Using newsletter designing/video authoring tools to create simple, attractive, yet impactful posters/videos. 5, Continuous optimization of training courses and materials, and effectively extract the best practices, methodologies, tools, and cases based on the business needs. 6, Develop and execute social media strategies that align with business objectives, ensuring successful implementation across all platforms. Continuously optimize content based on data insights to enhance results. Collaborate with internal teams to create compelling multimedia content.
1. 负责外部API服务商接入平台，确保重要服务商接入效率和质量，并积极主动识别相关产品功能点的开发和迭代，保障API产品功满足业务发展目标需求； 2.管理API产品项目流程，建立销售、产品、技术团队等相关方的协作和沟通机制，精准把控各关键节点，推动项目实现业务预期并交付成果； 3. 开展产品功能培训和推广，制定全面的产品培训手册，协助团队掌握产品使用方法； 1.Responsible for the access of external API service providers, ensuring efficient and high-quality integration of key API providers, actively identifying the development and iteration of related product features, ensuring that the API product meets business development goals; 2.Manage the API product project workflow, establish collaboration and communication mechanisms among sales, product, tech teams, precisely control each key milestone, and drive the project to meet business expectations and deliver results; 3.Lead product feature training and promotion, develop a comprehensive product training guide, and support the team in mastering product usage.