美团商家产品运营 Merchant Product Operation Manager
任职要求
1. 有产品运营经验。熟悉从产品开发、产品运营、到产品迭代的标准内部流程。Have product operation experience. Familiar with the standard internal processes from product development, product operation, to product iteration. 2. 对电商平台商家侧业务较为熟悉。熟悉外卖行业者优先。Familiar with the merchant-side operations of e-commerce platforms. Priority given to those with experience in the food delivery industry. Priority given to those familiar with merchant metric operations. 3. 非常熟悉巴西外卖商家的日常经营工作，或能连同公司内各个团队洞察到商家的经营需求和痛点。Possess in-depth knowledge of the daily operations of Brazilian food delivery merchants, or be able to collaborate with various internal teams to identify merchants' operational needs and pain points. 4. 优秀的沟通和跨团队协作能力。 Excellent communication and cross-team collaboration skills 5. 可用英语做为工作语言。Can use English as working language. 具备以下条件优先 1. 熟悉连锁品牌在外卖经营产品功能者优先。Priority will be given to candidates familiar with the product features of chain brands' operations in food-delivery industry. 2. 熟悉巴西市场商家结算、账单等模块的候选人优先。Priority will be given to candidates familiar with product modules related to merchant settlement and billing in the Brazilian market. 3. 熟悉商家IM模块者优先。Priority will be given to those familiar with the merchant IM module. 4. 会葡语者优先。Portuguese speakers will be given priority.
工作职责
1. 负责keeta平台商家经营相关产品的运营。Responsible for the operation of merchant management related products on the Keeta platform. 2. 了解行业内通用产品解决方法，洞察商家需求，推进商家产品功能优化。Understand industry-standard product solutions, gain insights into merchant needs, and drive the optimization of merchant product features 3. 建立日常运营机制，不断提升相关产品的使用量和使用效果。Establish daily operation mechanisms to continuously improve the usage and effectiveness of related products.
1. 整体负责商家成长相关的产品运营。Overall responsible for product operations related to merchant growth. 2. 与前线团队和商家密切合作，收集商家需求和管理需求，并提炼成产品需求或功能需求。Work closely with frontline teams and merchants to collect merchant requirements and management needs, and refine them into product requirements or functional requirements. 3. 与相关业务团队一同合作，产出完整的产品运营规划。Collaborate with relevant business teams to develop comprehensive product operation plans. 4. 在日常运营中监控产品的商家使用情况，并与多个团队协同合作，推进产品功能的持续迭代，开展产品功能培训和推广，确保产品效果业务目标的达成。Monitor merchant usage of products in daily operations, collaborate with multiple teams to drive continuous iteration of product features, conduct product function training and promotion, and ensure the achievement of business objectives for product effectiveness.
1. 整体负责商家指标运营相关的产品运营。Overall responsible for product operations related to merchant metrics. 2. 收集并深度理解商家需求和运营管理的需求，了解行业内通用产品解决方法。将商家需求和运营需求提炼成业务运营方案和产品方案。产出完整的商家指标产品的整体产品规划和业务运营规划。Collect and deeply understand merchant needs and operational management requirements, comprehend common product solutions within the industry. Refine merchant and operational needs into business operation plans and product solutions. Produce comprehensive overall product planning and business operation planning for merchant indicator products. 3. 基于数据分析，明确运营目标，定义运营中各个数据指标的设定。Based on data analysis, clarify operational objectives and define the setting of various data indicators in operations. 4. 通过与各个团队深度合作，推进产品方案上线，并基于产品方案负责业务侧持续的运营管理。Collaborate deeply with various teams, promote the launch of product solutions, and be responsible for continuous operational management on the business side based on the product solutions.
1. 负责商家自营销指标运营相关的产品运营。Responsible for product operations related to merchant self-marketing metrics. 2. 了解行业内通用产品解决方法，洞察商家需求，推进商家营销工具的产出和持续的产品功能优化。Understand industry-standard product solutions, gain insights into merchant needs, and drive the development of merchant marketing tools along with continuous product feature optimization. 3. 建立日常运营机制，不断提升相关产品的使用量和使用效果。Establish daily operation mechanisms to continuously improve the usage and effectiveness of related products.
1.负责商家端相关产品工具运营，包括但不限于需求收集、功能规划、行业对标分析等工作，识别关键卡点或机会点，推动产品开发或者迭代，提升商家经营效率和管理效率； 2.管理产品项目流程，协调销售、产品、技术团队和其他相关部门完成产品功能开发或优化，帮助更高效地达成业务目标； 3.开展产品功能培训和推广，制定全面的产品培训手册，协助商家掌握产品使用方法。 1.Responsible for the merchant-related product tools operations, including but not limited to demand collection, feature planning, industry benchmark analysis, identify key bottlenecks or opportunities, drive product development or iteration, and boost merchant operational and managerial efficiency. 2.Oversee the product project workflow, liaise with sales, product, tech teams and other related departments to develop or improve product features, helping to achieve business objectives more efficiently. 3.Lead product feature training and promotion, develop a comprehensive product training guide, and support merchants in mastering product usage.