美团Partner Onboarding Intern

We are creating a cutting-edge digital ecosystem aimed at revolutionizing the industry with digital capabilities. We are seeking an experienced and visionary professional to join our team as a Partnership Onboarding Manager. In this role, you will play a crucial part in shaping and executing our partnership initiatives, driving long-term collaborations through best class delivery, and fostering mutually beneficial relationships across diverse use cases implementation. Project Management and Delivery • Ensure high-quality, timely delivery of partnership projects aligned with organizational goals. • Serve as the project manager and subject matter expert of cross-border payment products, establishing clear delivery timelines and coordinating internal and external teams. • Create regular reporting mechanisms (e.g., weekly progress updates), identify risks, and resolve delays to ensure project success. Tools and Process Optimization • Build tools, dashboards, and systems to enhance operational efficiency and communication for partnerships onboarding. • Streamline internal processes to improve delivery timelines and maintain quality standards. • Design automated process for partnership onboarding to support smooth and efficient partnership onboarding Product and Stakeholder Management • Act as a subject matter expert (SME) for cross-border payment product, bridging business development and product teams. • Develop standardized materials and solutions for product implementation and create promotional content such as product guides. • Adapt product solutions to meet partner and local market needs, providing feedback for product enhancements. Trainings and Sales Enablement • Collaborate closely with internal stakeholders to design and execute trainings on products, process and technologies to enable Sales team on selling.

We are creating a cutting-edge digital ecosystem aimed at revolutionizing the industry with digital capabilities. We are seeking an experienced and visionary professional to join our team as a Director of Partnership Onboarding Manager. In this role, you will play a crucial part in shaping and executing our partnership initiatives, driving long-term collaborations through best class delivery, and fostering mutually beneficial relationships across diverse use cases implementation. This role will be based in Kuala Lumpur 1. Project Management and Delivery • Ensure high-quality, timely delivery of partnership projects aligned with organizational goals. • Serve as the project manager and subject matter expert of cross-border payment products, establishing clear delivery timelines and coordinating internal and external teams. • Create regular reporting mechanisms (e.g., weekly progress updates), identify risks, and resolve delays to ensure project success. 2. Tools and Process Optimization • Build tools, dashboards, and systems to enhance operational efficiency and communication for partnerships onboarding. • Streamline internal processes to improve delivery timelines and maintain quality standards. • Design automated process for partnership onboarding to support smooth and efficient partnership onboarding 3. Product and Stakeholder Management • Act as a subject matter expert (SME) for cross-border payment product, bridging business development and product teams. • Develop standardized materials and solutions for product implementation and create promotional content such as product guides. • Adapt product solutions to meet partner and local market needs, providing feedback for product enhancements. 4. Trainings and Sales Enablement • Collaborate closely with internal stakeholders to design and execute trainings on products, process and technologies to enable Sales team on selling.

1. Onboarding Process Management Own and execute the end-to-end onboarding process for 3PL partners Collaborate with legal, finance, and operations teams to ensure partner materials (e.g.CNPJ, tax records, bank statements) meet all regulatory requirements. Maintain up-to-date onboarding SOPs and proactively identify process improvements. 2. Data Tracking & Reporting Design and maintain onboarding dashboards to track pipeline status, cycle time, and qualification outcomes. Generate regular reports to support business decisions, including partner pass rates, document completeness, and compliance gaps. Monitor 3PL partner performance during early ramp-up period to flag potential risks. 3. Data Analysis & Automation Use SQL to extract and analyze onboarding and partner data from internal databases. Build data queries and lightweight automations to streamline partner tracking and compliance monitoring. Support ad-hoc analysis related to 3PL structure, coverage, risk signals, or partner segmentation.

In this technical role, you will be developing the emerging Independent Software Vendors (ISVs) categorized in AI, Data, Business Application, Infra. You will co-build/co-market/co-sell with ISVs. You daily routine includes: Engaging the Partner's Technology, Sales & Marketing leaders to determine the best approach to co-build/co-sell/co-market. Uplifting partner capability through workshops, player-coach. Accelerating partner opportunities through architecture design/review, PoC, technical resolution. Modernizing their architecture with AWS Packaging and promoting partner solution. Co-marketing their offering through Public Speaking/Blog/Workshop etc Partnering with the counterparts the PDMs (Partner Development Manager) in Partner development planing, execution and reviews. A day in the life - Co-build solution with partner, so the solution could run on, could differentiate on AWS - Co-sell with partner through opportunity engagement, validating solution through POCs. - C-market ISV solution through creating solution offering, advocating the solution through public speaking, workshops etc - Champion ISV across the AWS field team, driving partner solution adoption - Capture and share best-practice knowledge with our broader Solution Architect community. - Present AWS services and solutions to the wider partner community participating in external events, such as summits, webinars and product launches. - Share partner and customer feedback to internal product management and engineering teams to help drive improvements.