美团销售运营负责人Sales Operations Manager
任职要求
1.大学本科及以上学历，商务管理或相关专业优先； 2.至少3年业务运营/管理/销售运营/管理经验，有团队管理经验者优先； 3.具备良好的沟通能力、团队合作精神和解决问题能力； 4.熟练运用办公软件和销售管理工具，具备数据分析能力； 5.对销售业务有深入了解，能够快速响应市场变化和制定有效销售策略。 Job Requirements： 1. Bachelor's degree or above, with a preference for business management or related majors; 2. At least 3 years of experience in business operations/management/sales operations/management, with priority given to those with team management exper…
工作职责
1.负责制定销售运营策略，确保团队实现销售目标和业绩指标； 2.管理和指导销售团队，包括招聘、培训、激励和绩效评估； 3.确保销售流程的顺畅进行，协调各部门资源以支持销售活动； 4.负责销售数据分析和报告，及时发现问题并提出改进措施； 5.协助制定销售预算和费用控制计划，确保销售运营的高效运转。 Job Responsibilities： 1. Responsible for developing sales and operational strategies to ensure the team achieves sales goals and performance indicators; 2. Manage and guide the sales team, including recruitment, training, motivation, and performance evaluation; 3. Ensure the smooth progress of the sales process and coordinate resources from various departments to support sales activities; 4. Responsible for sales data analysis and reporting, promptly identifying problems and proposing improvement measures; 5. Assist in developing sales budgets and expense control plans to ensure efficient operation of sales operations.
The Sell Out organization drives Gmarket's global e-commerce expansion. It handles outbound cross-border commerce (reverse direct import) of domestic products overseas, strengthening Gmarket's position in the global e-commerce market and creating sustainable growth. This position is responsible for sales performance (Sell-out) of Gmarket's global commerce (reverse direct import) business, performing end-to-end operations from business strategy planning to product/promotion operations, and sales/profit & loss management based on collaboration with overseas platforms. [Key Responsibilities] 1. Global Commerce Business Planning & Performance Management (40%) Establish business strategies based on global market and data analysis Set sales targets (Sell-out) and KPIs Manage revenue/profit & loss (P&L) and performance reporting 2. Global Sales Operations (40%) Select products and develop operation strategies for overseas platforms Plan and execute promotions, configure featured products Establish and manage sales/customer service policies 3. Global Projects & Partner Communication (20%) Operate collaboration projects with overseas platforms (China, etc.) and internal key departments Manage schedules/tasks, review estimates and negotiate Coordinate issues and execute communication-focused solutions Sell Out组织是推动Gmarket全球电商扩张的核心部门。负责韩国商品海外出口（逆向直购）业务，在全球电商市场中强化Gmarket的地位，实现可持续增长。 该职位负责Gmarket全球电商（逆向直购）业务的销售业绩（Sell-out），基于与海外平台的合作，从商业策略制定到商品/促销运营，以及销售额/损益管理等端到端业务。 [主要工作] 1. 全球电商商业策划及业绩管理（40%） 基于全球市场及数据分析制定商业策略 设定销售目标（Sell-out）及KPI 管理销售额/损益（P&L）及业绩报告 2. 全球销售运营（40%） 针对海外平台进行商品选择及运营策略制定 策划执行促销活动，配置展示商品 制定销售/客服相关政策并进行运营管理 3. 全球项目及合作伙伴沟通（20%） 运营与海外平台（中国等）及内部核心部门的合作项目 管理日程/任务，审核报价并进行谈判 协调问题并以执行为中心的沟通
1、深入研究餐饮业发展趋势，通过数据分析，挖掘连锁品牌在外卖平台经营的机会点，帮助大客户经理影响当地连锁客户； 2、针对不同类型的客户或不同场景，承接公司策略且输出适用于连锁品牌的增长策略及对应解决方案，并整合、输出、复制经验； 3、探索并引领联合商业计划等战略合作模式框架，与客户经理共同建设头部客户的深度合作模式并运营； 4、带领团队，建设连锁客户运营中的常见流程，切实解决大客户面临的实际问题。 Job Responsibilities: 1. Conduct in-depth research on the development trends of the catering industry, identify business opportunities for chain brands on the takeaway platform through data analysis, and assist the senior account manager in influencing local chain customers. 2. Develop growth strategies and corresponding solutions for different categories of customers or scenarios, implement corporate strategies suitable for chain brands, and integrate, output, and replicate experiences. 3. Explore and lead the framework of joint business plans and other strategic cooperation models, work with the account manager to build deep cooperation models with key customers, and operate them. 4. Lead the team to establish common operational processes for chain customers and solve practical issues of major customers.
【中文版】 通过机制建设与工具产品化，提升沙特SMB销售团队的业务效率与流程管理能力，保障销售策略的有效执行与落地。 1.销售行为研究与问题洞察：围绕销售主路径“找-约-谈-签-上-运”，深入一线开展调研与分析，梳理不同角色（销售/销售管理者，中国/Local）的作业流程与时间分配，识别高频低效环节，提出具备可行性的效率优化方案； 2.标准化流程与动作机制搭建：结合业务场景，搭建关键销售流程与动作规范，同时平衡一线业务灵活性，明确各环节的操作指引与节奏管理机制，推动流程标准化、执行可控化； 3.人效指标体系建设：与优化建立并持续优化销售人效评估体系，监测关键效率指标，分析差异与提升空间，制定改进方案并推动落地，支持销售团队持续提效； 4.流程工具产品化与落地推广：推动关键流程与动作的系统化沉淀，与产品、技术团队协作完成流程工具的设计与上线，负责前线使用推广与反馈收集，确保产品工具真正服务销售一线、提升作业效率。 【English version】 Through mechanism building and tool productization, improve the business efficiency and process management capabilities of the Saudi SMB sales team, ensuring the effective execution and implementation of sales strategies. 1.Sales Behavior Research and Insight Identification：Focusing on the core sales path of "Find - Meet - Pitch - Sign - Deliver - Operate," conduct in-depth field research and analysis to map out workflows and time allocations for different roles (sales/sales managers, China/Local). Identify high-frequency inefficiencies and propose feasible optimization solutions to improve sales efficiency. 2.Standardized Process & Action Mechanism Design：Based on business scenarios, design and standardize key sales processes and action guidelines, while balancing the flexibility required by frontline sales teams. Clearly define the operational guidelines and rhythm management mechanisms at each stage, promoting the standardization of processes and the controllability of execution. 3.Sales Productivity System Development & Optimization：Build and continuously optimize the sales productivity evaluation system. Monitor key efficiency metrics, analyze gaps and areas for improvement, and formulate targeted action plans to enhance overall sales performance. 4.Process Tool Productization & Deployment：Promote the systematization of key sales processes and actions, collaborating with product and technology teams to design and launch process tools. Lead the adoption of these tools by frontline teams, collect feedback, and ensure that the tools truly serve the sales team, enhancing operational efficiency.
通过机制建设与工具产品化，提升SMB销售团队的业务效率与流程管理能力，保障销售策略的有效执行与落地。 1.销售行为研究与问题洞察：围绕销售主路径“找-约-谈-签-上-运”，深入一线开展调研与分析，梳理不同角色（销售/销售管理者，中国/Local）的作业流程与时间分配，识别高频低效环节，提出具备可行性的效率优化方案； 2.标准化流程与动作机制搭建：结合业务场景，搭建关键销售流程与动作规范，同时平衡一线业务灵活性，明确各环节的操作指引与节奏管理机制，推动流程标准化、执行可控化； 3.人效指标体系建设：与优化建立并持续优化销售人效评估体系，监测关键效率指标，分析差异与提升空间，制定改进方案并推动落地，支持销售团队持续提效； 4.流程工具产品化与落地推广：推动关键流程与动作的系统化沉淀，与产品、技术团队协作完成流程工具的设计与上线，负责前线使用推广与反馈收集，确保产品工具真正服务销售一线、提升作业效率。 Through mechanism building and tool productization, improve the business efficiency and process management capabilities of the SMB sales team, ensuring the effective execution and implementation of sales strategies. 1.Sales Behavior Research and Insight Identification：Focusing on the core sales path of "Find - Meet - Pitch - Sign - Deliver - Operate," conduct in-depth field research and analysis to map out workflows and time allocations for different roles (sales/sales managers, China/Local). Identify high-frequency inefficiencies and propose feasible optimization solutions to improve sales efficiency. 2.Standardized Process & Action Mechanism Design：Based on business scenarios, design and standardize key sales processes and action guidelines, while balancing the flexibility required by frontline sales teams. Clearly define the operational guidelines and rhythm management mechanisms at each stage, promoting the standardization of processes and the controllability of execution. 3.Sales Productivity System Development & Optimization：Build and continuously optimize the sales productivity evaluation system. Monitor key efficiency metrics, analyze gaps and areas for improvement, and formulate targeted action plans to enhance overall sales performance. 4.Process Tool Productization & Deployment：Promote the systematization of key sales processes and actions, collaborating with product and technology teams to design and launch process tools. Lead the adoption of these tools by frontline teams, collect feedback, and ensure that the tools truly serve the sales team, enhancing operational efficiency.