小米GSC产品经理实习生

作为空冰洗品类的服务工程技术专家，主导服务基础数据、服务工程体系、DFS流程体系及服务域知识库建设等工作，确保服务技术团队能够高效、及时地响应和解决用户问题，提升用户体验。 1、服务流程体系化： 牵头建立并优化集团层面的服务工程技术支持标准、流程与体系，确保服务运作高效、规范。 2、服务工具创新： 负责研究、评估并引入先进的售后服务工具（如故障检测设备、安装调试工具等），提升一线服务人员的作业效率和准确性。 3、服务基础数据建设： 构建并管理空冰洗产品线的服务基础数据库，通过数据分析为服务质量改进、成本控制和决策提供支持。 4、DFS标准建立： 主导建立并推行集团级的空冰洗产品可服务性设计标准，从产品设计源头提升维修便利性、降低服务成本。 5、知识平台系统建设： 负责搭建并运营空冰洗产品服务领域的知识库平台，沉淀并分享专业知识，赋能一线客服与维修工程师。

转化率优化与业务增长： 面向业务增长目标（如注册、下载、线索获取、开户入金、交易），深入分析用户行为数据，与产研团队配合，设计并实施A/B测试，通过路径优化、页面内容优化等手段提升转化率，最大化网站流量的商业价值 网站流量增长： 制定SEO策略，提升网站自然流量（涵盖技术SEO、内容SEO、外链建设等主要领域） 数据驱动： 熟练通过各种分析工具和分析方法（如GA、GSC、SEMrush/Ahrefs等）监控核心指标，定期产出分析报告，为业务提升提供数据驱动的洞察和建议 运营提效：持续优化运营工作的方法论和SOP，配合产研团队积极探索并整合AI工具，持续提升团队工作效率 跨团队协同与品牌赋能： 确保网站运营策略与公司整体目标一致。有效利用网站资源支持区域品牌推广活动、产品发布及其他关键业务需求，提升品牌在线影响力。

- Content Management: Lead the content planning and management for Middle East Market, ensuring content quality and attractiveness. - Keyword Research: Conduct market research and analysis, identify and analyze keywords, optimize website content, and improve search engine rankings. - SEO Project Planning and Execution: Develop reasonable measurement indicators based on data analysis and actual business situations. - Responsible for planning and executing SEO content operation projects, including content updates, website structure optimization, etc. Adjust marketing strategies in a timely manner, improve conversion rates, optimize channel marketing methods, and allocate resources reasonably for traffic and orders. - Competitor Analysis and Industry Trends Analysis: Analyze the strategies of other brands, formulate effective SEO directions to enhance website competitiveness. -Focus on industry trends, improve user activity, and identify new trends. - Task Execution: Execute various tasks assigned by the company and ensure efficient completion.

Content Management: Lead the content planning and management for Japan Market, ensuring content quality and attractiveness.Keyword Research: Conduct market research and analysis, identify and analyze keywords, optimize website content, and improve search engine rankings.SEO Project Planning and Execution: Develop reasonable measurement indicators based on data analysis and actual business situations. Responsible for planning and executing SEO content operation projects, including content updates, website structure optimization, etc. Adjust marketing strategies in a timely manner, improve conversion rates, optimize channel marketing methods, and allocate resources reasonably for traffic and orders.Competitor Analysis and Industry Trends Analysis: Analyze the strategies of other brands, formulate effective SEO directions to enhance website competitiveness.Focus on industry trends, improve user activity, and identify new trends.Task Execution: Execute various tasks assigned by the company and ensure efficient completion.